Last updated: March 1, 2024

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Best
Top 10 Payment Platforms

Best Online Payment Platforms - March 2024

Rank

Company Name

Year
Founded

Revenue

Fulltime
Employees

Active
Clients

Client
Retention
Rate

Pricing

Major Clients

Other Core
Services

Competitive Rates

Competitive Rates

Reliability

Reliability

Efficiency

Efficiency

Variance

Variance

Customer Support

Customer Support

Overall Score

0
100
 
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Change in Rank

CyberSource CyberSource
Talk to a Representative: 650-432-7350
Key Facts For CyberSource
  • Major Clients:
    Available upon request.
  • Year Founded:
    1997
  • Fulltime Employees:
    500 - 1,000
  • Active Clients:
    300+
  • Revenue:
    $50 million - $100 million
  • Client Retention Rate:
    93
  • Pricing:
    L
  • Website:
    www.cybersource.com
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Positive0% Write Review

 

Negative0% Write Review

 

Neutral0% Write Review

 

Competitive Rates

Reliability

Efficiency

Variance

Customer Support

EBizCharge EBizCharge
Talk to a Representative: 888-500-7798
Key Facts For EBizCharge
  • Major Clients:
    N/A
  • Year Founded:
    2004
  • Fulltime Employees:
    200+
  • Active Clients:
    40,000+
  • Revenue:
    N/A
  • Client Retention Rate:
    95
  • Pricing:
    L
  • Website:
    ebizcharge.com
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Positive0% Write Review

 

Negative0% Write Review

 

Neutral0% Write Review

 

Competitive Rates

Reliability

Efficiency

Variance

Customer Support

MBNCARD, Inc. MBNCARD, Inc.
Talk to a Representative: 877 871-4629
Key Facts For MBNCARD, Inc.
  • Major Clients:
    Confidential., Love Us, The Brow Spa, Whal...
  • Year Founded:
    1991
  • Fulltime Employees:
    20
  • Active Clients:
    10,500+
  • Revenue:
    $1 million
  • Client Retention Rate:
    96
  • Pricing:
    L
  • Website:
    merchantsbancard.com
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Reviews (25)
Positive Review 25 Reviews
Best rates, fast set up
We use MBN Payment Systems for credit card pr...
Philomena Helen
Positive Review
Well-informed service
The people from MBN that I was working with i...
Sophronia Alice
Positive Review
Easy set up for non-tech users
Learned about MBN when I was doing some work...
Olsen Zaiden

Competitive Rates

Reliability

Efficiency

Variance

Customer Support

Fidelity National Information Services, Inc Fidelity National Information Services, Inc
Talk to a Representative: 1 (904) 438-6000
Key Facts For Fidelity National Informa...
  • Major Clients:
    Bankway Operational, Cadence Bank, Bank of...
  • Year Founded:
    1968
  • Fulltime Employees:
    25,000+
  • Active Clients:
    20,000+
  • Revenue:
    $1+ billion
  • Client Retention Rate:
    87
  • Pricing:
    M
  • Website:
    www.fisglobal.com
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Positive0% Write Review

 

Negative0% Write Review

 

Neutral0% Write Review

 

Competitive Rates

Reliability

Efficiency

Variance

Customer Support

BankCard USA BankCard USA
Talk to a Representative: 1 800-589-8200
Key Facts For BankCard USA
  • Major Clients:
    Coastal Dermatology, Supertone Hearing, Lu...
  • Year Founded:
    1998
  • Fulltime Employees:
    44
  • Active Clients:
    20,000+
  • Revenue:
    30-50M
  • Client Retention Rate:
    96
  • Pricing:
    L
  • Website:
    www.bankcardusa.com
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Negative Review 0 Reviews
Anonymous

Competitive Rates

Reliability

Efficiency

Variance

Customer Support

Credit Card Processing Specialists Credit Card Processing Specialists
Talk to a Representative: 616-275-5306
Key Facts For Credit Card Processing Sp...
  • Major Clients:
    Main Street Technologies, Advance Auto Par...
  • Year Founded:
    2010
  • Fulltime Employees:
    30
  • Active Clients:
    1,000+
  • Revenue:
    $250,000 - $1 million
  • Client Retention Rate:
    98
  • Pricing:
    M
  • Website:
    www.creditcardprocessingspecialists.com
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Positive0% Write Review

 

Negative0% Write Review

 

Neutral0% Write Review

 

Competitive Rates

Reliability

Efficiency

Variance

Customer Support

Flagship Merchant Services Flagship Merchant Services
Talk to a Representative: 888-510-3056
Key Facts For Flagship Merchant Service...
  • Major Clients:
    Confidential
  • Year Founded:
    2001
  • Fulltime Employees:
    255+
  • Active Clients:
    30,000+
  • Revenue:
    $3 million - $5 million
  • Client Retention Rate:
    90
  • Pricing:
    L
  • Website:
    www.flagshipmerchantservices.com
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Negative Review 1 Reviews
Anonymous

Competitive Rates

Reliability

Efficiency

Variance

Customer Support

8
1998
$1 million - $5 million
10 - 50
150,000+
98
L
Moe's Southwest Grill, Habitat for Humanity, Baskin Robbins, Liberty Tax Service, Holiday Inn
96
96
94
95
93
94.8%
NC
CreditCardProcessing.com CreditCardProcessing.com
Talk to a Representative: 888-480-1205
Key Facts For CreditCardProcessing.com
  • Major Clients:
    Moe's Southwest Grill, Habitat for Humanit...
  • Year Founded:
    1998
  • Fulltime Employees:
    10 - 50
  • Active Clients:
    150,000+
  • Revenue:
    $1 million - $5 million
  • Client Retention Rate:
    98
  • Pricing:
    L
  • Website:
    www.creditcardprocessing.com
Request A Quote
Negative Review 1 Reviews
Anonymous

Competitive Rates

Reliability

Efficiency

Variance

Customer Support

Elavon, Inc Elavon, Inc
Talk to a Representative: 1 (678) 731-5000
Key Facts For Elavon, Inc
  • Major Clients:
    MICROS, Payment Integrated Loyalty Program...
  • Year Founded:
    1991
  • Fulltime Employees:
    2,500 - 5,000
  • Active Clients:
    1000+
  • Revenue:
    $250 million - $500 million
  • Client Retention Rate:
    99
  • Pricing:
    M
  • Website:
    www.elavon.com
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Reviews (47)
Positive 57.4% 27 Reviews
Elavon offers merchant processing solutions f...
Brenda Patterson
Positive
Elavon has been a seamless credit card provid...
Craig Hiles
Negative 42.6% 20 Reviews
They won't cover their customers when THEIR s...
Sidney Belcher

Competitive Rates

Reliability

Efficiency

Variance

Customer Support

Heartland Payment Systems Heartland Payment Systems
Talk to a Representative: 800-486-4462
Key Facts For Heartland Payment Systems
  • Major Clients:
    Main Street Bistro, Carolina Conceptions,...
  • Year Founded:
    1997
  • Fulltime Employees:
    5,000 - 10,000
  • Active Clients:
    10.000+
  • Revenue:
    $1+ billion
  • Client Retention Rate:
    94
  • Pricing:
    L
  • Website:
    www.heartlandpaymentsystems.com
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Negative 62.5% 5 Reviews
Sent my check to an address I’ve NEVER used t...
Brittany Belcher
Neutral 12.5% 1 Reviews
All I gotta say is it has good drives and inc...
Katrina Matthias

Competitive Rates

Reliability

Efficiency

Variance

Customer Support

Evaluation Criteria: Best Online Payment Platforms
Competitive Rates
Competitive Rates
Payment platforms offer merchants an unmatched level of flexibility for their products and services. It is important for these solutions to be competitively priced in all aspects of fees and costs in order to ensure merchants will be able to make a profit from selling their products and services. During our analysis, we compare the different costs of accepting payments through a platform between different providers.
Reliability
Reliability
The overall reliability of a payment platform is also another crucial aspect of our analysis. We ensure the payment platforms we recommend to merchants have a history of uptime and reliable service to help merchants find platforms which do not normally encounter issues or are able to take proactive corrective actions on any features which may cause problems or reliability issues which may negatively impact the platform.
Efficiency
Efficiency
It is also important for the platform to have efficient processes and methods of creating logs and records of transactions. Merchants are looking for software which requires as little human intervention as possible and will search for features which make their use of the platform more efficient. This many include having access to logs, an API, and other extensive features that impact the functionality of the platform.
Variance
Variance
Another concern of ours is the variety or variance of the available features and services within the platform. Merchants are often looking for solutions which match their particular need set and will often require a payment platform which can adapt to their own needs. Having a variety of payment processing features and methods will ensure the merchant will be able to adapt their business alongside their payment platform.
Customer Support
Customer Support
Payment platforms should have a strong investment in customer support and technical support to ensure the merchants using their platform will be able to have any issues they encounter resolved and to have their concerns addressed. Customer support is an important factor for payment platforms due to their self-service and self-setup aspects in addition to the types of features found in common payment platforms.
 
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