Our Selection Process For
Best Online Payment Platforms

Last updated: December 1, 2018

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Best

Top 10 Payment Platforms

Best Online Payment Platforms - December 2018

Rank

Company Name

Year
Founded

Revenue

Fulltime
Employees

Active
Clients

Client
Retention
Rate

Pricing

Major Clients

Other Core
Services

Competitive Rates

Competitive Rates

Reliability

Reliability

Efficiency

Efficiency

Variance

Variance

Customer Support

Customer Support

Overall Score

0
100
 
G
VG
E
 

Change in Rank

Leaders
Credit Card Processing Specialists Credit Card Processing Specialists
Talk to a Representative: 877-554-5853
Key Facts For Credit Card Processing Specialists
  • Major Clients:
    Main Street Technologies, Advance Auto P..
  • Year Founded:
    2010
  • Fulltime Employees:
    30
  • Active Clients:
    1,000+
  • Revenue:
    $250,000 - $1 million
  • Client Retention Rate:
    98%
  • Pricing:
    M
  • Website:
    creditcardprocessingspecialists.com
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Reviews (0)
Positive 0% Write Review

 

Negative 0% Write Review

 

Neutral 0% Write Review

 

Competitive Rates

Reliability

Efficiency

Variance

Customer Support

BankCard USA BankCard USA
Talk to a Representative: 800-735-4171
Key Facts For BankCard USA
  • Major Clients:
    Coastal Dermatology, Supertone Hearing, ..
  • Year Founded:
    1998
  • Fulltime Employees:
    332
  • Active Clients:
    20,000+
  • Revenue:
    $1 million - $3 million
  • Client Retention Rate:
    96%
  • Pricing:
    L
  • Website:
    www.bankcardusa.com
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Reviews (1)
Positive Review 1 Reviews
GREAT COMPANY
I have been looking for a medium to share an idea i have for your company. With this idea of mine your company would generate enough revenue and a massive number of sales. i hope your company and the board would be interested in this…
shola kelly tolufashe

Competitive Rates

Reliability

Efficiency

Variance

Customer Support

Heartland Payment Systems, Inc. Heartland Payment Systems, Inc.
Talk to a Representative: 972-295-8652
Key Facts For Heartland Payment Systems, Inc.
  • Major Clients:
    Main Street Bistro, Carolina Conceptions..
  • Year Founded:
    2000
  • Fulltime Employees:
    50+
  • Active Clients:
    10.000+
  • Revenue:
    $5 million - $10 million
  • Client Retention Rate:
    94%
  • Pricing:
    L
  • Website:
    heartlandpaymentsystems.com
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Reviews (2)
Positive Review 2 Reviews
I get calls daily from other providers, but it Heartland has been a great company to do business with so I'm sticking with them!
I have been in the restaurant business since the late 50's. I have been with Heartland since I started accepting card payments. I have never once had a rate increase or any issues other than some equipment changes as needed but my local rep always…
Dora Brewer
Positive Review
I love this company. Everything their sales rep said it would be and more. My Wife and I are happy we made the choice to go with Heartland.
My Wife and I run a small furniture business and we needed to get with the program for this new credit card technology. A Heartland Rep approached us one afternoon and describe how Heartland could help our business grow while being secured. The credit card…
Steve Williams

Competitive Rates

Reliability

Efficiency

Variance

Customer Support

First Data Corporation First Data Corporation
Talk to a Representative: 212-515-3171
Key Facts For First Data Corporation
  • Major Clients:
    Estarstation.com, valuelink.biz
  • Year Founded:
    1989
  • Fulltime Employees:
    150+
  • Active Clients:
    10,000+
  • Revenue:
    $5 million - $10 million
  • Client Retention Rate:
    90%
  • Pricing:
    M
  • Website:
    www.firstdata.com
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Reviews (1)
Negative Review 1 Reviews
Fraudulent ad/ Not adult business merchant providers or supporters.
Why does this company pop-up when searching for adult business merchant providers? They do not have anything to do with the adult business. Do they pay to be on this list? Their name should be erased.
sweetsinc

Competitive Rates

Reliability

Efficiency

Variance

Customer Support

Fidelity National Information Services Fidelity National Information Services
Talk to a Representative: 904-438-6000
Key Facts For Fidelity National Information Services
  • Major Clients:
    Bankway Operational, Cadence Bank, Bank ..
  • Year Founded:
    1961
  • Fulltime Employees:
    55000
  • Active Clients:
    20,000+
  • Revenue:
    $5 million - $10 million
  • Client Retention Rate:
    87%
  • Pricing:
    M
  • Website:
    www.fisglobal.com
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Reviews (0)
Positive 0% Write Review

 

Negative 0% Write Review

 

Neutral 0% Write Review

 

Competitive Rates

Reliability

Efficiency

Variance

Customer Support

Cardtronics Cardtronics
Talk to a Representative: 832-308-4000
Key Facts For Cardtronics
  • Major Clients:
    Costco Wholesale, CVS/Pharmacy, walgreee..
  • Year Founded:
    2002
  • Fulltime Employees:
    250
  • Active Clients:
    10,000+
  • Revenue:
    $5 million - $10 million
  • Client Retention Rate:
    93%
  • Pricing:
    M
  • Website:
    www.cardtronics.com
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Reviews (0)
Positive 0% Write Review

 

Negative 0% Write Review

 

Neutral 0% Write Review

 

Competitive Rates

Reliability

Efficiency

Variance

Customer Support

Contenders
7
2008
$3 million - $5 million
170
700+
97%
M
gofundme , FreshBooks , Meetup , Constant Contact , HoneyFund
95
97
95
98
97
96.4%
-1
WePay WePay
Talk to a Representative: 855-469-3729
Service Offerings:
Key Facts For WePay
  • Major Clients:
    gofundme , FreshBooks , Meetup , Constan..
  • Year Founded:
    2008
  • Fulltime Employees:
    170
  • Active Clients:
    700+
  • Revenue:
    $3 million - $5 million
  • Client Retention Rate:
    97%
  • Pricing:
    M
  • Website:
    www.wepay.com
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Reviews (0)
Positive 0% Write Review

 

Negative 0% Write Review

 

Neutral 0% Write Review

 

Competitive Rates

Reliability

Efficiency

Variance

Customer Support

Elavon Elavon
Talk to a Representative: 678-731-5000
Key Facts For Elavon
  • Major Clients:
    MICROS, Payment Integrated Loyalty Progr..
  • Year Founded:
    2005
  • Fulltime Employees:
    55
  • Active Clients:
    1000+
  • Revenue:
    $5 million - $10 million
  • Client Retention Rate:
    99%
  • Pricing:
    M
  • Website:
    www.elavon.com
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Reviews (0)
Positive 0% Write Review

 

Negative 0% Write Review

 

Neutral 0% Write Review

 

Competitive Rates

Reliability

Efficiency

Variance

Customer Support

Fiserv, Inc. Fiserv, Inc.
Talk to a Representative: 262-879-5000
Key Facts For Fiserv, Inc.
  • Major Clients:
    Available upon request.
  • Year Founded:
    1984
  • Fulltime Employees:
    500+
  • Active Clients:
    13,000+
  • Revenue:
    $5 million - $10 million
  • Client Retention Rate:
    95%
  • Pricing:
    L
  • Website:
    www.fiserv.com
Request A Quote
Reviews (0)
Positive 0% Write Review

 

Negative 0% Write Review

 

Neutral 0% Write Review

 

Competitive Rates

Reliability

Efficiency

Variance

Customer Support

CyberSource Corp. CyberSource Corp.
Talk to a Representative: 650-432-8327
Key Facts For CyberSource Corp.
  • Major Clients:
    Available upon request.
  • Year Founded:
    1997
  • Fulltime Employees:
    126
  • Active Clients:
    300+
  • Revenue:
    $3 million - $5 million
  • Client Retention Rate:
    93%
  • Pricing:
    L
  • Website:
    www.cybersource.com
Request A Quote
Reviews (0)
Positive 0% Write Review

 

Negative 0% Write Review

 

Neutral 0% Write Review

 

Competitive Rates

Reliability

Efficiency

Variance

Customer Support

Evaluation Criteria: Best Online Payment Platforms
Competitive Rates
Competitive Rates

Payment platforms offer merchants an unmatched level of flexibility for their products and services. It is important for these solutions to be competitively priced in all aspects of fees and costs in order to ensure merchants will be able to make a profit from selling their products and services. During our analysis, we compare the different costs of accepting payments through a platform between different providers.

Reliability
Reliability

The overall reliability of a payment platform is also another crucial aspect of our analysis. We ensure the payment platforms we recommend to merchants have a history of uptime and reliable service to help merchants find platforms which do not normally encounter issues or are able to take proactive corrective actions on any features which may cause problems or reliability issues which may negatively impact the platform.

Efficiency
Efficiency

It is also important for the platform to have efficient processes and methods of creating logs and records of transactions. Merchants are looking for software which requires as little human intervention as possible and will search for features which make their use of the platform more efficient. This many include having access to logs, an API, and other extensive features that impact the functionality of the platform.

Variance
Variance

Another concern of ours is the variety or variance of the available features and services within the platform. Merchants are often looking for solutions which match their particular need set and will often require a payment platform which can adapt to their own needs. Having a variety of payment processing features and methods will ensure the merchant will be able to adapt their business alongside their payment platform.

Customer Support
Customer Support

Payment platforms should have a strong investment in customer support and technical support to ensure the merchants using their platform will be able to have any issues they encounter resolved and to have their concerns addressed. Customer support is an important factor for payment platforms due to their self-service and self-setup aspects in addition to the types of features found in common payment platforms.

 
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