Last updated: October 1, 2021

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Best
Top 5 Credit Card Surcharging Companies

Best Credit Card Surcharging Companies - October 2021

Rank

Company Name

Year
Founded

Revenue

Fulltime
Employees

Active
Clients

Client
Retention
Rate

Pricing

Major Clients

Other Core
Services

Competitive Savings

Competitive Savings

Versatile

Versatile

Hardware and Software

Hardware and Software

Efficiency

Efficiency

Customer Support

Customer Support

Overall Score

0
100
 
G
VG
E
 

Change in Rank

PAYARC PAYARC
Talk to a Representative: (877) 203-6624
Key Facts For PAYARC
  • Major Clients:
    Confidential
  • Year Founded:
    2016
  • Fulltime Employees:
    43
  • Active Clients:
    10,000
  • Revenue:
    30m-50m
  • Client Retention Rate:
    99
  • Pricing:
    L
  • Website:
    www.payarc.com
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Reviews (12)
Positive Review 12 Reviews
Best in Class Support + Transparent Competitive Pricing = Very Happy Merchants
When we started PayArc we saw a huge opportun...
Jared Ronski
Positive Review
Excellent processing solution.
The overall experience has been great. Have a...
David Broudie
Positive Review
Great team and top-tier technology!
Overall, great company values, excellent serv...
Nicol Krasni

Competitive Savings

Versatile

Hardware and Software

Efficiency

Customer Support

National Merchants
Talk to a Representative: +1 646-506-9393
Service Offerings:
Key Facts For National Merchants
  • Major Clients:
    Confidential
  • Year Founded:
    2014
  • Fulltime Employees:
    20+
  • Active Clients:
    20+
  • Revenue:
    $1 million - $3 million
  • Client Retention Rate:
    84
  • Pricing:
    L
  • Website:
    nationalmerchants.us
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Positive0% Write Review

 

Negative0% Write Review

 

Neutral0% Write Review

 

Competitive Savings

Versatile

Hardware and Software

Efficiency

Customer Support

3
2013
$3 million - $5 million
under 20
200+
97
L
Action Termite, Geronimo Hospitality, Adage Dance and Fitness, Surety Placement Services
100
99
97
98
99
98.6%
NC
Transparent Merchant Services Transparent Merchant Services
Talk to a Representative: 833-519-9649
Key Facts For Transparent Merchant Serv...
  • Major Clients:
    Action Termite, Geronimo Hospitality, Adag...
  • Year Founded:
    2013
  • Fulltime Employees:
    under 20
  • Active Clients:
    200+
  • Revenue:
    $3 million - $5 million
  • Client Retention Rate:
    97
  • Pricing:
    L
  • Website:
    www.usetransparent.com
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Positive0% Write Review

 

Negative0% Write Review

 

Neutral0% Write Review

 

Competitive Savings

Versatile

Hardware and Software

Efficiency

Customer Support

Surcharge Plus Surcharge Plus
Talk to a Representative:
Key Facts For Surcharge Plus
  • Major Clients:
    confidential
  • Year Founded:
    2018
  • Fulltime Employees:
    20
  • Active Clients:
    150
  • Revenue:
  • Client Retention Rate:
    90
  • Pricing:
    M
  • Website:
    surcharge.plus
Request A Quote
Positive Review 4 Reviews
Trusted
I enjoyed the process and look forward to wor...
Darren Wilson
Positive Review
Surcharge plus is a great new partner for us
They have explained ways to cut the costs of...
Gary Matchinsky
Positive Review
Solid Company
If you want results for a fair price on a rea...
Kevin Fallon McCarthy

Competitive Savings

Versatile

Hardware and Software

Efficiency

Customer Support

Merchant Payments Acceptance Corporation LTD
Talk to a Representative: 888-399-1270
Service Offerings:
Key Facts For Merchant Payments Accepta...
  • Major Clients:
    Confidential
  • Year Founded:
    2014
  • Fulltime Employees:
    10 - 50
  • Active Clients:
    10+
  • Revenue:
    $1 million - $5 million
  • Client Retention Rate:
    89
  • Pricing:
    L
  • Website:
    www.paykings.com
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Reviews (18)
Positive 88.9% 16 Reviews
I have worked closely with PayKings for 5 yea...
Mary-Frances Mullins
Positive
Having trouble getting a merchant account? I...
loren crannell
Negative 11.1% 2 Reviews
I am a business owner in Florida. The review...
Terrence Wills

Competitive Savings

Versatile

Hardware and Software

Efficiency

Customer Support

Evaluation Criteria:
Competitive Savings Reduce or Remove Merchant Services Fees
When selecting a credit card surcharging company it is important to take into consideration the rates they charge for each transaction, for the sum of transactions, and for the quantity of transactions. During our analysis of credit card surcharging vendors we spend time comparing how each servicer calculates the cost savings of surcharge payments to and for their merchants and how those costs fare between different competing credit card surcharging agencies.
Versatile Variety of Solutions
It is also important for the surcharge vendors to offer a variety of solutions and packages for merchants of all shapes and sizes. During our analysis of competing surcharge providers we spend time understanding the different services, offered by each and how they affect a merchant’s ability to process surcharged on payments. We also analyze whether the surcharge vendors offers different ways to accept credit card payments and if they offer mobile and ecommerce payment solutions.
Hardware and Software The Right Tools for the Job
An important aspect of a surcharging vendor is having an established state of the art technology platform utilizing the most up to date hardware and software systems. Surcharge vendor programsare evaluated for aspects such as if they accept all major credit cards, debit cards and contactless payments like Apple Pay and Google Pay.
Efficiency Quick Set up and Use
Efficiency is measured based on the internal processes and strategies used by each surcharge merchant services provider to ensure the process for accepting a payment is quick and effective. It is important for the surcharge vendor to also have internal processes for fraud detection while also ensuring the accuracy of payment information without slowing down or placing additional stress on the incoming and outgoing processes.
Customer Support Fast and Accurate Responses
Customer support is an important element of our analysis to ensure the surcharge merchant vendors we recommend are providing their merchants with premium support at all hours of the day. As many merchants have their own set of hours on a daily basis it becomes important for the surcharge servicer to be available to help them regardless of what time of the day or what day of the week they are looking for a solution on.
 
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