Best
Top 30 Retail Processing Companies

Best Retail Credit Card Processing Services - June 2020

Rank

Company Name

Year
Founded

Revenue

Fulltime
Employees

Active
Clients

Client
Retention
Rate

Pricing

Major Clients

Other Core
Services

Competitive Rates

Competitive Rates

Reliability

Reliability

Efficiency

Efficiency

Variance

Variance

Customer Support

Customer Support

Overall Score

0
100
 
G
VG
E
 

Change in Rank

Leaders
Credit Card Processing Specialists Credit Card Processing Specialists
Talk to a Representative: 616-275-5306
Key Facts For Credit Card Processing Sp...
  • Major Clients:
    Main Street Technologies, Advance Auto Par...
  • Year Founded:
    2010
  • Fulltime Employees:
    30
  • Active Clients:
    1,000+
  • Revenue:
    $250,000 - $1 million
  • Client Retention Rate:
    98
  • Pricing:
    M
  • Website:
    www.creditcardprocessingspecialists.com
Request A Quote
Positive0% Write Review

 

Negative0% Write Review

 

Neutral0% Write Review

 

Competitive Rates

Reliability

Efficiency

Variance

Customer Support

Beacon Payments, LLC Beacon Payments, LLC
Talk to a Representative: 617-986-4446
Key Facts For Beacon Payments, LLC
  • Major Clients:
    Available upon request.
  • Year Founded:
    1998
  • Fulltime Employees:
    136
  • Active Clients:
    10,000+
  • Revenue:
    $5 million - $10 million
  • Client Retention Rate:
    94
  • Pricing:
    M
  • Website:
    www.beaconpayments.com
Request A Quote
Positive Review 9 Reviews
Best company in the industry with no hidden f...
gkadish
Positive Review
Honest company - awesome customer service
J Ross
Positive Review
My agent saved us a over a $100 a month ! Any...
fatjoe6972

Competitive Rates

Reliability

Efficiency

Variance

Customer Support

TSYS Acquiring Solutions TSYS Acquiring Solutions
Talk to a Representative: 91 (120) 419-1001
Key Facts For TSYS Acquiring Solutions
  • Major Clients:
    A Wise Move, Heritage Chevrolet, Inc., Pen...
  • Year Founded:
    1991
  • Fulltime Employees:
    5
  • Active Clients:
    1000+
  • Revenue:
    $5 million - $10 million
  • Client Retention Rate:
    90
  • Pricing:
    L
  • Website:
    www.tsys.com
Request A Quote
Positive0% Write Review

 

Negative0% Write Review

 

Neutral0% Write Review

 

Competitive Rates

Reliability

Efficiency

Variance

Customer Support

Ace Merchant Processing Ace Merchant Processing
Talk to a Representative: 877-680-4223
Key Facts For Ace Merchant Processing
  • Major Clients:
    Holiday Inn's, Mercedes Benz Dealerships,...
  • Year Founded:
    2006
  • Fulltime Employees:
    49
  • Active Clients:
    10000+
  • Revenue:
    $3 million - $5 million
  • Client Retention Rate:
    95
  • Pricing:
    M
  • Website:
    www.acemerchantprocessing.com
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Positive 80.0% 4 Reviews
I have been processing multiple business loca...
Mohammad Akram
Positive
Great organization to do business with. We ha...
Kathleen Phillip
Negative 20.0% 1 Reviews
Terrible service. Even after I closed the acc...
Ali Marfathia

Competitive Rates

Reliability

Efficiency

Variance

Customer Support

Better Merchant Rates Better Merchant Rates
Talk to a Representative: 888-391-5901 Ext.121
Key Facts For Better Merchant Rates
  • Major Clients:
    Available Upon Request
  • Year Founded:
    2008
  • Fulltime Employees:
    16
  • Active Clients:
    1,500+
  • Revenue:
    $1 million - $3 million
  • Client Retention Rate:
    90
  • Pricing:
    L
  • Website:
    www.BetterMerchantRates.com
Request A Quote
Negative Review 0 Reviews
Anonymous
Negative Review
Anonymous
Negative Review
Anonymous

Competitive Rates

Reliability

Efficiency

Variance

Customer Support

Prolific Business Solutions Prolific Business Solutions
Talk to a Representative: 877-777-7149
Key Facts For Prolific Business Solutio...
  • Major Clients:
    ELFA, Precision Payroll, WD
  • Year Founded:
    2005
  • Fulltime Employees:
    58
  • Active Clients:
    300+
  • Revenue:
    $250,000 - $1 million
  • Client Retention Rate:
    93
  • Pricing:
    H
  • Website:
    www.myprolific.com
Request A Quote
Reviews (23)
Positive 69.6% 16 Reviews
Prolific Business Solutions is a great choice...
Zeke Kinzer
Negative 26.1% 6 Reviews
It was hard reading the reviews and wondering...
Jeffrey Spiegel
Neutral 4.3% 1 Reviews
I had been using their credit card processing...
Gerrod Walker

Competitive Rates

Reliability

Efficiency

Variance

Customer Support

ACI Worldwide, Inc. ACI Worldwide, Inc.
Talk to a Representative: 402-390-7600
Key Facts For ACI Worldwide, Inc.
  • Major Clients:
    Absa, Moneris Solutions, National, Barclay...
  • Year Founded:
    1980
  • Fulltime Employees:
    13
  • Active Clients:
    58
  • Revenue:
    $3 million - $5 million
  • Client Retention Rate:
    90
  • Pricing:
    L
  • Website:
    www.aciworldwide.com
Request A Quote
Negative Review 0 Reviews
Anonymous

Competitive Rates

Reliability

Efficiency

Variance

Customer Support

Everest Merchant Services Everest Merchant Services
Talk to a Representative: 877-554-4593
Key Facts For Everest Merchant Services
  • Major Clients:
    Confidential.
  • Year Founded:
    2010
  • Fulltime Employees:
    41
  • Active Clients:
    100+
  • Revenue:
    $250,000 - $1 million
  • Client Retention Rate:
    93
  • Pricing:
    L
  • Website:
    www.ems-merchants.com
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Positive0% Write Review

 

Negative0% Write Review

 

Neutral0% Write Review

 

Competitive Rates

Reliability

Efficiency

Variance

Customer Support

Metro Merchant Services Metro Merchant Services
Talk to a Representative: 800-771-3719
Service Offerings:
Key Facts For Metro Merchant Services
  • Major Clients:
    Confidential.
  • Year Founded:
    1997
  • Fulltime Employees:
    150
  • Active Clients:
    500+
  • Revenue:
    Above $10 million
  • Client Retention Rate:
    95
  • Pricing:
    L
  • Website:
    www.metromerchantservices.com
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Positive0% Write Review

 

Negative0% Write Review

 

Neutral0% Write Review

 

Competitive Rates

Reliability

Efficiency

Variance

Customer Support

Merchant e-Solutions Merchant e-Solutions
Talk to a Representative: 888-288-2692
Key Facts For Merchant e-Solutions
  • Major Clients:
    Available upon request.
  • Year Founded:
    1999
  • Fulltime Employees:
    500+
  • Active Clients:
    65,000
  • Revenue:
    $5 million - $10 million
  • Client Retention Rate:
    89
  • Pricing:
    H
  • Website:
    www.merchante-solutions.com
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Positive0% Write Review

 

Negative0% Write Review

 

Neutral0% Write Review

 

Competitive Rates

Reliability

Efficiency

Variance

Customer Support

ARBA Retail Systems ARBA Retail Systems
Talk to a Representative: 866-889-3093
Key Facts For ARBA Retail Systems
  • Major Clients:
    Confidential.
  • Year Founded:
    1984
  • Fulltime Employees:
    43
  • Active Clients:
    150+
  • Revenue:
    $5 million - $10 million
  • Client Retention Rate:
    92
  • Pricing:
    L
  • Website:
    arbapro.com
Request A Quote
Positive Review 5 Reviews
My entire experience with Arba Retail Systems...
James Anderson
Positive Review
I’ve been using Arba’s point of sales softwar...
Samuel Young
Positive Review
We just started using ARBAs POS software for...
Lisa Thompson

Competitive Rates

Reliability

Efficiency

Variance

Customer Support

EntireOne EntireOne
Talk to a Representative: 718-946-5020
Key Facts For EntireOne
  • Major Clients:
    Available upon request.
  • Year Founded:
    2006
  • Fulltime Employees:
    14
  • Active Clients:
    50+
  • Revenue:
    $1 million - $3 million
  • Client Retention Rate:
    93
  • Pricing:
    H
  • Website:
    www.entireone.com
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Positive0% Write Review

 

Negative0% Write Review

 

Neutral0% Write Review

 

Competitive Rates

Reliability

Efficiency

Variance

Customer Support

Best Card LLC Best Card LLC
Talk to a Representative: 570-708-8780
Key Facts For Best Card LLC
  • Major Clients:
    Available upon request.
  • Year Founded:
    2006
  • Fulltime Employees:
    30
  • Active Clients:
    326
  • Revenue:
    $5 million - $10 million
  • Client Retention Rate:
    93
  • Pricing:
    L
  • Website:
    www.bestcardllc.com
Request A Quote
Positive0% Write Review

 

Negative0% Write Review

 

Neutral0% Write Review

 

Competitive Rates

Reliability

Efficiency

Variance

Customer Support

Signature Card Services Signature Card Services
Talk to a Representative: 888-334-2284
Key Facts For Signature Card Services
  • Major Clients:
    Lady Chocolatt, Bungalow Salon, Ruth’s Ski...
  • Year Founded:
    1997
  • Fulltime Employees:
    25
  • Active Clients:
    49+
  • Revenue:
    $1 million - $3 million
  • Client Retention Rate:
    91
  • Pricing:
    H
  • Website:
    www.signaturecard.com
Request A Quote
Positive0% Write Review

 

Negative0% Write Review

 

Neutral0% Write Review

 

Competitive Rates

Reliability

Efficiency

Variance

Customer Support

Merchant Express Merchant Express
Talk to a Representative: 631-840-6900
Key Facts For Merchant Express
  • Major Clients:
    Confidential.
  • Year Founded:
    1998
  • Fulltime Employees:
    54
  • Active Clients:
    200+
  • Revenue:
    $5 million - $10 million
  • Client Retention Rate:
    90
  • Pricing:
    L
  • Website:
    www.merchantexpress.com
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Positive0% Write Review

 

Negative0% Write Review

 

Neutral0% Write Review

 

Competitive Rates

Reliability

Efficiency

Variance

Customer Support

Leap Payments Leap Payments
Talk to a Representative: 800-993-6300
Key Facts For Leap Payments
  • Major Clients:
    Best Western Hotels, H&R Block, Buy Direct...
  • Year Founded:
    2007
  • Fulltime Employees:
    35
  • Active Clients:
    2,500+
  • Revenue:
    $1 million - $3 million
  • Client Retention Rate:
    99
  • Pricing:
    L
  • Website:
    www.leappayments.com
Request A Quote
Positive0% Write Review

 

Negative0% Write Review

 

Neutral0% Write Review

 

Competitive Rates

Reliability

Efficiency

Variance

Customer Support

BankCard USA BankCard USA
Talk to a Representative: 800-735-4171
Key Facts For BankCard USA
  • Major Clients:
    Coastal Dermatology, Supertone Hearing, Lu...
  • Year Founded:
    1998
  • Fulltime Employees:
    332
  • Active Clients:
    20,000+
  • Revenue:
    $1 million - $3 million
  • Client Retention Rate:
    96
  • Pricing:
    L
  • Website:
    www.bankcardusa.com
Request A Quote
Negative Review 0 Reviews
Anonymous

Competitive Rates

Reliability

Efficiency

Variance

Customer Support

Harbortouch Harbortouch
Talk to a Representative: 800-201-0461
Key Facts For Harbortouch
  • Major Clients:
    Menchie's Frozen Yogurt, Gino’s East Pizze...
  • Year Founded:
    1999
  • Fulltime Employees:
    400
  • Active Clients:
    120,000
  • Revenue:
    Above $10 million
  • Client Retention Rate:
    96
  • Pricing:
    L
  • Website:
    www.harbortouch.com
Request A Quote
Reviews (63)
Positive 14.3% 9 Reviews
We were having a few problems with our system...
Twice As Nice
Negative 84.1% 53 Reviews
This company it's the worst merchant service...
Jonathan Valdez
Neutral 1.6% 1 Reviews
Harbortouch salesman are bunch of liars they...
Deborah Aliotta

Competitive Rates

Reliability

Efficiency

Variance

Customer Support

Square Square
Talk to a Representative: 415-375-3176
Key Facts For Square
  • Major Clients:
    TechCrunch, Charlie rose, Forbes, Technolo...
  • Year Founded:
    2009
  • Fulltime Employees:
    14
  • Active Clients:
    100+
  • Revenue:
    $5 million - $10 million
  • Client Retention Rate:
    90
  • Pricing:
    L
  • Website:
    squareup.com
Request A Quote
Positive0% Write Review

 

Negative0% Write Review

 

Neutral0% Write Review

 

Competitive Rates

Reliability

Efficiency

Variance

Customer Support

E-Commerce Exchange E-Commerce Exchange
Talk to a Representative: 800-639-6644
Key Facts For E-Commerce Exchange
  • Major Clients:
    CustomCare, mjbselfprotection.com, northwe...
  • Year Founded:
    2005
  • Fulltime Employees:
    13
  • Active Clients:
    87
  • Revenue:
    $3 million - $5 million
  • Client Retention Rate:
    89
  • Pricing:
    M
  • Website:
    www.ecxweb.com
Request A Quote
Positive0% Write Review

 

Negative0% Write Review

 

Neutral0% Write Review

 

Competitive Rates

Reliability

Efficiency

Variance

Customer Support

PPS Merchant Services PPS Merchant Services
Talk to a Representative: 866-752-9269
Key Facts For PPS Merchant Services
  • Major Clients:
    Confidential.
  • Year Founded:
    2010
  • Fulltime Employees:
    53
  • Active Clients:
    164
  • Revenue:
    $250,000 - $1 million
  • Client Retention Rate:
    87
  • Pricing:
    L
  • Website:
    www.ppsmerchantservices.com
Request A Quote
Positive0% Write Review

 

Negative0% Write Review

 

Neutral0% Write Review

 

Competitive Rates

Reliability

Efficiency

Variance

Customer Support

EPX EPX
Talk to a Representative: 302-288-0600
Key Facts For EPX
  • Major Clients:
    Available upon request.
  • Year Founded:
    1979
  • Fulltime Employees:
    27
  • Active Clients:
    34+
  • Revenue:
    $1 million - $3 million
  • Client Retention Rate:
    95
  • Pricing:
    M
  • Website:
    epx.com
Request A Quote
Positive0% Write Review

 

Negative0% Write Review

 

Neutral0% Write Review

 

Competitive Rates

Reliability

Efficiency

Variance

Customer Support

CPN USA CPN USA
Talk to a Representative: 800-750-7544
Key Facts For CPN USA
  • Major Clients:
    Trans-west, Hogue, Award-studio, Sacks-tie...
  • Year Founded:
    2006
  • Fulltime Employees:
    150+
  • Active Clients:
    10,000 +
  • Revenue:
    $5 million - $10 million
  • Client Retention Rate:
    90
  • Pricing:
    M
  • Website:
    cpnusa.com
Request A Quote
Reviews (20)
Positive 20.0% 4 Reviews
Our old processor had us using an older machi...
Adam Clarke
Positive
Very Professional It has always been a good e...
Jon Carl
Negative 80.0% 16 Reviews
This company is not somebody you want to do b...
kiki rodriguez

Competitive Rates

Reliability

Efficiency

Variance

Customer Support

TransFirst TransFirst
Talk to a Representative: 888-845-9457
Key Facts For TransFirst
  • Major Clients:
    Superb Customer, Vision Care Provider, Ind...
  • Year Founded:
    2003
  • Fulltime Employees:
    48
  • Active Clients:
    100+
  • Revenue:
    $1 million - $3 million
  • Client Retention Rate:
    92
  • Pricing:
    L
  • Website:
    www.transfirst.com
Request A Quote
Negative Review 1 Reviews
Anonymous

Competitive Rates

Reliability

Efficiency

Variance

Customer Support

BluePay Processing BluePay Processing
Talk to a Representative: 630-300-2391
Key Facts For BluePay Processing
  • Major Clients:
    DICE Corporation, Arizona Dental Associati...
  • Year Founded:
    2002
  • Fulltime Employees:
    36
  • Active Clients:
    54
  • Revenue:
    Under $250,000
  • Client Retention Rate:
    88
  • Pricing:
    L
  • Website:
    www.bluepay.com
Request A Quote
Negative Review 1 Reviews
Anonymous

Competitive Rates

Reliability

Efficiency

Variance

Customer Support

CardConnect CardConnect
Talk to a Representative: 877-894-2299
Key Facts For CardConnect
  • Major Clients:
    The New York Times, Adobe, Crocs, Dow Chem...
  • Year Founded:
    2006
  • Fulltime Employees:
    25
  • Active Clients:
    50,000+
  • Revenue:
    $5 million - $10 million
  • Client Retention Rate:
    98
  • Pricing:
    L
  • Website:
    www.cardconnectprocessing.com
Request A Quote
Negative Review 2 Reviews
Anonymous
Negative Review
Anonymous

Competitive Rates

Reliability

Efficiency

Variance

Customer Support

Acculynk Acculynk
Talk to a Representative: 678-894-7010
Key Facts For Acculynk
  • Major Clients:
    American Airlines, Intuit, Western Union,...
  • Year Founded:
    2008
  • Fulltime Employees:
    343
  • Active Clients:
    1000+
  • Revenue:
    $1 million - $3 million
  • Client Retention Rate:
    90
  • Pricing:
    L
  • Website:
    www.acculynk.com
Request A Quote
Negative Review 1 Reviews
Anonymous

Competitive Rates

Reliability

Efficiency

Variance

Customer Support

Aurus, Inc Aurus, Inc
Talk to a Representative: (508) 982-0334
Key Facts For Aurus, Inc
  • Major Clients:
    Confidential
  • Year Founded:
    2006
  • Fulltime Employees:
    5
  • Active Clients:
    30,000 +
  • Revenue:
    $1 million - $3 million
  • Client Retention Rate:
    95
  • Pricing:
    L
  • Website:
    www.aurustech.com
Request A Quote
Negative Review 1 Reviews
Anonymous

Competitive Rates

Reliability

Efficiency

Variance

Customer Support

29
2008
$3 million - $5 million
170
700+
97
M
gofundme , FreshBooks , Meetup , Constant Contact , HoneyFund
91
90
93
93
90
91.4%
NC
WePay WePay
Talk to a Representative: 855-469-3729
Service Offerings:
Key Facts For WePay
  • Major Clients:
    gofundme , FreshBooks , Meetup , Constant...
  • Year Founded:
    2008
  • Fulltime Employees:
    170
  • Active Clients:
    700+
  • Revenue:
    $3 million - $5 million
  • Client Retention Rate:
    97
  • Pricing:
    M
  • Website:
    www.wepay.com
Request A Quote
Reviews (51)
Positive 29.4% 15 Reviews
Pretty Good Company I will say been using the...
Gary Williams
Negative 66.7% 34 Reviews
I setup a fundraiser through youcaring and th...
Kayla Block
Neutral 3.9% 2 Reviews
they are friendly
Herbert Aviles

Competitive Rates

Reliability

Efficiency

Variance

Customer Support

CrossCheck, Inc. CrossCheck, Inc.
Talk to a Representative: 707-665-2100
Key Facts For CrossCheck, Inc.
  • Major Clients:
    ETA, NACHA, WesPay, ACA, CAC
  • Year Founded:
    1983
  • Fulltime Employees:
    136
  • Active Clients:
    5,000+
  • Revenue:
    $3 million - $5 million
  • Client Retention Rate:
    91
  • Pricing:
    M
  • Website:
    www.cross-check.com
Request A Quote
Positive 11.1% 1 Reviews
We have been with them for over three years....
Russ Knight
Negative 88.9% 8 Reviews
These people are extremely rude. I guess it i...
Leslie Ni'Cole
Negative
Rip off. Stay away from this guys. First they...
My Music

Competitive Rates

Reliability

Efficiency

Variance

Customer Support

Evaluation Criteria: Best Retail Credit Card Processing Services
Competitive Rates
Competitive Rates
Retail businesses and merchants often require a payment processing solution with highly competitive rates associated with their large sum and quantity of credit card and debit card payments. During our analysis of retail credit card processing companies, we compare the different fees and costs associated with accepting a large number of transactions over a period of time to industry averages and leaders in the industry.
Reliability
Reliability
Many retailers have their own set of hours and expectations for how their payment processing services are being implemented and maintained. As a result, it is important for a retail processing company to take into consideration the explicit needs of each retail customer to ensure the optimal uptime and performance of the processes responsible for accepting and processing a client’s payment request at time of purchase.
Efficiency
Efficiency
Retailers look to use payment processing solutions which integrate directly within their point of sale solution or use retailers which provide an all-in-one point of sale solution. It is important for the payment process to be as efficient as possible to ensure the processing solution will work with whatever systems the retail partner uses in order to track the purchases of their clients and access important reports.
Variance
Variance
In addition to the overall quality of the service, it is important for retail processing companies to offer their retail merchants the opportunity to accept payments through other means. Many retailers look to have an online store for their sales in addition to their retail stores while others may require the acceptance of checks or other forms of payments including gift and loyalty cards for the long term benefits achieved.
Customer Support
Customer Support
For many retailers it is absolutely crucial to ensure that any issues they have with their payment processing and merchant services to be resolved in a set amount of time. It is expected for merchant service providers to invest heavily into their customer support to ensure any issues which they encounter during their normal use of their payment processing systems can be easily alleviated quickly and efficiently.
 
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