topcreditcardprocessors video evaluation
Our Selection Process For
Best Retail Credit Card Processing Services

Last updated: November 1, 2017

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Best

Top 30 Retail Processing Companies

Best Retail Credit Card Processing Services - November 2017

UPWARD
TREND
DOWNWARD
TREND
NO
CHANGE
 
 

Rank

Company Name

Year
Founded

Revenue

Fulltime
Employees

Active
Clients

Client
Retention
Rate

Pricing

Major Clients

Other Core
Services

Competitive Rates

Reliability

Efficiency

Variance

Customer Support

Overall Score

0
100
 
G
VG
E
 

Change in Rank

Leaders

1

Pivotal Payments

Plano, Texas

Stacey Pisciotta
877-462-7486
More info

Visit Website

2003

Above $10 million

500

70,000

99%

L

Brand Source, Worldventures, Organo Gold, Minuteman Press,

 

100

 

100

 

100

 

100

 

100

100%

NC

 

2

Credit Card Processing Specialists

Grandville, Michigan

Mike Konig
877-554-5853
More info

Visit Website

2010

$250,000 - $1 million

30

1,000+

98%

M

Main Street Technologies, Advance Auto Parts, South Central Pallets, Discovery Network, Ace Hardware

 

100

 

100

 

100

 

100

 

99

99.8%

NC

 

3

Merchant e-Solutions

Redwood City, California

Tom Bell
888-288-2692
More info

Visit Website

1999

$5 million - $10 million

500+

65,000

89%

H

Available upon request.

 

98

 

100

 

100

 

99

 

100

99.4%
Increased +7

+7

 
Strong Performers

4

BankCard USA

Agoura Hills, California

Shawn Skelton
800-735-4171
More info

Visit Website

1998

$1 million - $3 million

332

20,000+

96%

L

Coastal Dermatology, Supertone Hearing, Lunaria Music

 

97

 

99

 

100

 

99

 

100

99%

NC

 

5

Beacon Payments, LLC

Boston, Massachusetts

Jerry Kadish
617-986-4446
More info

Visit Website

1998

$5 million - $10 million

136

10,000+

94%

M

Available upon request.

 

99

 

97

 

99

 

98

 

100

98.6%

NC

 

6

ARBA Retail Systems

Naperville, Illinois

Kathy de la Torre
866-889-3093
More info

Visit Website

1984

$5 million - $10 million

43

150+

92%

L

Confidential.

 

99

 

98

 

97

 

100

 

98

98.4%
Increased +21

+21

 
Contenders

7

CardConnect

Chicago, Illinois

Michael Mertz
877-894-2299
More info

Visit Website

2006

$5 million - $10 million

25

50,000+

98%

L

The New York Times, Adobe, Crocs, Dow Chemical, Jelly Belly

 

96

 

100

 

98

 

100

 

98

98.4%

NC

 

8

Ace Merchant Processing

Stafford, Texas

Kartik Mehta
877-680-4223
More info

Visit Website

2006

$3 million - $5 million

49

10000+

95%

M

Holiday Inn's, Mercedes Benz Dealerships, Staybridge Inn's, Maruchi Sushi, Quality Tiles

 

96

 

98

 

96

 

98

 

100

97.6%
Increased +5

+5

 

9

Metro Merchant Services

Delaware City, Delaware

Mark Landis
800-771-3719
More info

Visit Website

1997

Above $10 million

150

500+

95%

L

Confidential.

 

96

 

98

 

96

 

100

 

96

97.2%

NC

 

10

Aurus, Inc

Boston, Massachusetts

Rahul Mutha
(508) 982-0334
More info

Visit Website

2006

$1 million - $3 million

5

30,000 +

95

L

Confidential

 

97

 

98

 

97

 

96

 

97

97%
Decreased -2

-2

 

11

Yoozy

Carrollton, Texas

Tina Amin-Grant
469-737-8583
More info

Visit Website

2004

$3 million - $5 million

47

5,000+

95%

L

Available upon request.

 

96

 

98

 

97

 

96

 

97

96.8%

NC

 

12

Hanse Orga International Corp.

Chicago, Illinois

Moussa Soukal
312-620 1200
More info

Visit Website

1984

$3 million - $5 million

25

150+

92%

H

Warsteiner Brewery, Perfetti van Melle, Philips Lighting

 

96

 

97

 

96

 

97

 

96

96.4%
Increased +17

+17

 

13

Signature Card Services

West Hollywood, California

Cliff Teston
888-334-2284
More info

Visit Website

1997

$1 million - $3 million

25

49+

91%

H

Lady Chocolatt, Bungalow Salon, Ruth’s Skin Care

 

96

 

97

 

96

 

95

 

96

96%
Increased +11

+11

 

14

Idology

Atlanta, Georgia

Jodi Florence
678-324-3800
More info

Visit Website

2003

$3 million - $5 million

24

54

90%

M

Arcot, arx.com, AssureSign LLC, aurionPro, Verifi

 

97

 

97

 

94

 

96

 

94

95.6%
Increased +3

+3

 

15

EntireOne

Monsey, New York

Izzy Weinber
718-946-5020
More info

Visit Website

2006

$1 million - $3 million

14

50+

93%

H

Available upon request.

 

96

 

96

 

94

 

95

 

95

95.2%
Increased +3

+3

 

16

Merchant Express

Hauppauge, New York

Alan Garcia
631-840-6900
More info

Visit Website

1998

$5 million - $10 million

54

200+

90%

L

Confidential.

 

96

 

96

 

95

 

93

 

94

94.8%
Increased +14

+14

 

17

ACI Worldwide, Inc

Naples, Florida

Craig Saks
27 (21) 525-5050
More info

Visit Website

2003

$5 million - $10 million

5

1000+

95%

L

Confidential

 

94

 

93

 

94

 

96

 

95

94.4%
Decreased -14

-14

 

18

Better Merchant Rates

Bloomingdale, IL

Jonthan Whittle
888-391-5901 Ext.121
More info

Visit Website

2008

$1 million - $3 million

16

1,500+

90%

L

Available Upon Request,

 

95

 

92

 

95

 

93

 

95

94%
Increased +7

+7

 

19

CPN USA

Phoenix, Arizona

Patrick Hare
800-750-7544
More info

Visit Website

2006

$5 million - $10 million

150+

10,000 +

90%

M

Trans-west, Hogue, Award-studio, Sacks-tierney

 

95

 

94

 

94

 

92

 

93

93.6%
Increased +7

+7

 

20

E-Commerce Exchange

Smithtown, New York

Marcia Lambert
800-639-6644
More info

Visit Website

2005

$3 million - $5 million

13

87

89%

M

CustomCare, mjbselfprotection.com, northwestbazaar.com, InterScot Network Ltd., Nikjak & Sons

 

94

 

93

 

92

 

93

 

95

93.4%
Decreased -6

-6

 

21

Leap Payments

Agoura Hills, California

Will Detterman
800-993-6300
More info

Visit Website

2007

$1 million - $3 million

35

2,500+

99%

L

Best Western Hotels, H&R Block, Buy Direct, Yellow Cab, PetSmart

 

94

 

94

 

93

 

90

 

94

93%
Decreased -2

-2

 

22

Everest Merchant Services

New York, New York

Albert Faivush
877-554-4593
More info

Visit Website

2010

$250,000 - $1 million

41

100+

93%

L

Confidential.

 

94

 

93

 

94

 

92

 

91

92.8%
Decreased -6

-6

 

23

Prolific Business Solutions

Scottsdale, Arizona

Brian Cooper
877-777-7149
More info

Visit Website

2005

$250,000 - $1 million

58

300+

93%

H

ELFA, Precision Payroll, WD

 

92

 

92

 

94

 

91

 

94

92.6%
Increased +5

+5

 

24

CrossCheck, Inc.

Petaluma, California

J. David Siembieda
707-665-2100
More info

Visit Website

1983

$3 million - $5 million

136

5,000+

91%

M

ETA, NACHA, WesPay, ACA, CAC

 

91

 

92

 

91

 

93

 

94

92.2%
Decreased -4

-4

 

25

Best Card LLC

Centennial, Colorado

Mark Barrington
570-708-8780
More info

Visit Website

2006

$5 million - $10 million

30

326

93%

L

Available upon request.

 

91

 

92

 

93

 

92

 

92

92%
Decreased -13

-13

 

26

BluePay Processing

Naperville, Illinois

Brad Bialas
630-300-2391
More info

Visit Website

2002

Under $250,000

36

54

88%

L

DICE Corporation, Arizona Dental Association, Magento Enterprise, Clip, Monchilla

 

93

 

93

 

91

 

90

 

92

91.8%
Decreased -20

-20

 

27

TransFirst

Hauppauge, New York

Keith Hall
888-845-9457
More info

Visit Website

2003

$1 million - $3 million

48

100+

92%

L

Superb Customer, Vision Care Provider, Independent Bank

 

90

 

92

 

90

 

92

 

93

91.4%
Decreased -12

-12

 

28

PPS Merchant Services

Lombard, Illinois

Joel Hurley
866-752-9269
More info

Visit Website

2010

$250,000 - $1 million

53

164

87%

L

Confidential.

 

91

 

93

 

92

 

91

 

89

91.2%
Decreased -7

-7

 

29

WePay

Redwood City, California

Osama Bedier
855-469-3729
More info

Visit Website

2008

$3 million - $5 million

170

700+

97%

M

gofundme , FreshBooks , Meetup , Constant Contact , HoneyFund

 

91

 

92

 

89

 

91

 

91

90.8%

NC

 

30

Acculynk

Atlanta, Georgia

Ashish Bahl
678-894-7010
More info

Visit Website

2008

$1 million - $3 million

343

1000+

90%

L

American Airlines, Intuit, Western Union, ShoppersChoice

 

89

 

91

 

91

 

91

 

91

90.6%
Decreased -8

-8

 
Evaluation Criteria: Best Retail Credit Card Processing Services
Competitive Rates
Competitive Rates

Retail businesses and merchants often require a payment processing solution with highly competitive rates associated with their large sum and quantity of credit card and debit card payments. During our analysis of retail credit card processing companies, we compare the different fees and costs associated with accepting a large number of transactions over a period of time to industry averages and leaders in the industry.

Reliability
Reliability

Many retailers have their own set of hours and expectations for how their payment processing services are being implemented and maintained. As a result, it is important for a retail processing company to take into consideration the explicit needs of each retail customer to ensure the optimal uptime and performance of the processes responsible for accepting and processing a client’s payment request at time of purchase.

Efficiency
Efficiency

Retailers look to use payment processing solutions which integrate directly within their point of sale solution or use retailers which provide an all-in-one point of sale solution. It is important for the payment process to be as efficient as possible to ensure the processing solution will work with whatever systems the retail partner uses in order to track the purchases of their clients and access important reports.

Variance
Variance

In addition to the overall quality of the service, it is important for retail processing companies to offer their retail merchants the opportunity to accept payments through other means. Many retailers look to have an online store for their sales in addition to their retail stores while others may require the acceptance of checks or other forms of payments including gift and loyalty cards for the long term benefits achieved.

Customer Support
Customer Support

For many retailers it is absolutely crucial to ensure that any issues they have with their payment processing and merchant services to be resolved in a set amount of time. It is expected for merchant service providers to invest heavily into their customer support to ensure any issues which they encounter during their normal use of their payment processing systems can be easily alleviated quickly and efficiently.

 
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