Client Reviews on Beacon Payments, LLC

    • 3.1
  • 19 Reviews

Most helpful positive review

0 people found the following review helpful

By Michael Migdal Nov 16, 2018

more

Most helpful critical review

0 people found the following review helpful

By Steve Delacruz Jul 16, 2019

more

Overall Feedback:

Justin is awesome! We have not had any problems with our account and he's always on top of it, making sure we have all the knowledge we need to be successful!

Overall Feedback:

I can't say enough about this company! We were experiencing a crisis and lost all programming with our credit card reader after closing one night. This had nothing to do with Beacon, but rather the intermittent telephone service. I called Beacon the next morning. They programmed a temporary machine and sent it via courier within a couple of hours. This could have been a disastrous weekend seeing as most customers no longer carry cash. Great tech support, great customer service, competitive rates, along with timely deposits and accurate monthly statements. What more can you ask for?

Overall Feedback:

These people will call you many times to get your service. They become very unprofessional and rude when you dont buy thier services. STAY AWAY!!!

Overall Feedback:

Awesome company.

Overall Feedback:

This company works for Cayan! Different name same bad business practices!

Overall Feedback:

My rep Justin DaRosa was great. He helped me save a ton from my last company. I would highly recommend him to anybody looking for a better company!

Overall Feedback:

Never had a problem with a cc processing company before these people. Our rep Kevin Pheley is just the worst! Had to email multiple times regarding our merchant cancel fee from prior company to be issued, then he doesn’t tell me our check is coming so it gets lost. Then he tells me it’ll be reissued direct deposit which I find out weeks later isn’t a possibility. The level of stupidity in this company is astounding. Avoid!!!

Overall Feedback:

I have referred several friends to Beacon since I started using them, and they have all saved money. Wish I found them years ago!

Overall Feedback:

Terrible company. I cancelled three years ago they keep taking money from my account. I asked to close the account like 10 times they keep it open and suck money out of my account. Buyers beware! Beacon Payment systems is a scam company!

Overall Feedback:

After seeing my rates increase over time, without notice, I switched providers. I had fees pulled out of my account for nothing last month. They refunded half by check (they apparently can take money out of your account without notice and then need to wait 3 weeks to write a check). Then after not using them for another month, I was told no more fees are coming out. I got whacked for $64.99 and $111 for no apparent reason. After a 45 minute phone call, I am told that $99 was an error and they can only send me a check in few weeks. Again, they took my money no problem. But need to wait for a check. Their customer service rep told me there is nothing that can be done about the other $80 they took from me....even though I have not processed a credit card in almost 2 months. This was a good company in the start. But it's all downhill afterwards. I am just hoping they don't continue to whack my account for now reason.

Email Our Experts

Our team would love to communicate with you and generally responds within 24 hours.

topcreditcardprocessors.com Everywhere!

Reach us from wherever you are. Get the latest updates fast.

Facebook
Facebook

Get updates and follow
us on Facebook

Twitter

Remain connected with
us on urgent updates

LinkedIn
LinkedIn

Access our company
profile page on LinkedIn

 

Copyright 2019 © topcreditcardprocessors.com. Use of this website constitutes acceptance of Terms & Conditions | Privacy Policy | Legal Disclosure