General Questions

Who is is the leading provider of independent reviews and ratings in the merchant services industry. Since 2009, we have been evaluating and ranking merchant service providers in the United States, Canada, Australia, and the United Kingdom. We continue to expand our offerings to growing markets around the world.

How are merchant service providers evaluated and ranked?

Each of our recommended merchant service providers featured in our rankings have been placed through our in-depth evaluation process. This process has been in development since our beginning in 2009. In order to continue to improve the quality and consistency of our recommendations we continue to address any areas of our evaluation which we have found to not meet our expectations in regards to the accuracy of research or the depth of information being received. Each set of rankings has been built upon five areas of evaluation which are specific to that particular service. The evaluation criteria for credit card processing differs greatly from the criteria set for merchant cash advance. In addition, we continue to connect with merchants around the world to better understand their needs and expectations and to determine whether their existing merchant service providers are making the cut.

What makes us independent? is not affiliated with any public administrative agencies, government entities, non-profit organizations, or any organization which may impact or undermine its impartiality in performing the meticulous evaluations used to create the rankings each month. We have no financial or ownership interest in any of the companies which we rank from time to time.

Are these merchant serivce providers really the best out there?

Due to the nature of our service, there are a number of merchant service providers which offer effective solutions for merchants which may not be featured in our rankings. Our rankings consist of those which we have found to provide effective solutions to merchants on a consistent basis. As our listings can only contain a limited number of providers, we have opted to display the best based on our internal processes for research and analysis. While not every merchant service provider is going to be the best fit for every merchant, those we recommend meet their objectives, in our opinion, on a highly consistent basis and thus are ranked as the best in our rankings. We certainly urge merchants to perform their own research in order to determine which merchant service provider offers them the best solution based on their own needs and to use as a resource for their own research.

How do I apply for the rankings?

To apply for the rankings, you need to register a profile. If you're a new member, you can click on register at the top right of the screen to get started. If you're an existing member looking to join the rankings, you can apply after logging into your profile.

Are there vendors that provide great services that may not be listed on your website?

In some cases there may be merchant service providers which we have not yet been introduced to which may provide admirable solutions. Our analysis covers merchant service providers in different countries based on the information made available to us by the top competing merchant services within the industry. We make every effort available to us to research new providers in an industry constantly changing. We are certainly interested in learning more about new payment processors and merchant services.

How are these merchant service providers evaluated?

We use a proprietary evaluation process to evaluate each of the companies featured in our rankings. You can learn more about that here.

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