Best
Top 10 Merchant Services

Best Merchant Services - June 2024

Rank

Company Name

Year
Founded

Revenue

Fulltime
Employees

Active
Clients

Client
Retention
Rate

Pricing

Major Clients

Other Core
Services

Competitive Rates

Competitive Rates

Reliability

Reliability

Efficiency

Efficiency

Variance

Variance

Customer Support

Customer Support

Overall Score

0
100
 
G
VG
E
 

Change in Rank

USPAY Group USPAY Group
Talk to a Representative: 866-725-8500
Key Facts For USPAY Group
  • Major Clients:
    Available Upon Request
  • Year Founded:
    2004
  • Fulltime Employees:
    100
  • Active Clients:
    25000+
  • Revenue:
    Above $10 million
  • Client Retention Rate:
    99
  • Pricing:
    L
  • Website:
    www.uspaygroup.com
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Positive Review 9 Reviews
USPAY saved my office-I was paying 3 times th...
Tom Norton
Positive Review
Amazing company, my rep took extra time to ex...
James Skarren
Positive Review
Great company, happy with the 24/7 support th...
William John

Competitive Rates

Reliability

Efficiency

Variance

Customer Support

2
1989
23.1M
57
3000+
96
L
Star-News, The Press-Telegram, The Wichita Eagle, Manufacturers, FFL's, Home Based, Confidential, Citadel International, Anteris Business Alliance, Tier One Marketing Solutions, Avegasedge.Com, D.K. Rolling, Flexawaysystem.Com
99
100
99
100
98
99.2%
NC
Electronic Transfer, Inc Electronic Transfer, Inc
Talk to a Representative: 800 757-5453
Key Facts For Electronic Transfer, Inc
  • Major Clients:
    Star-News, The Press-Telegram, The Wichita...
  • Year Founded:
    1989
  • Fulltime Employees:
    57
  • Active Clients:
    3000+
  • Revenue:
    23.1M
  • Client Retention Rate:
    96
  • Pricing:
    L
  • Website:
    www.electronictransfer.com
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Positive Review 4 Reviews
We use Electronic Transfer for all of our pr...
Anteris Business Solutions
Positive Review
Great staff willing to help you with all your...
Christopher Luckett
Positive Review
Present age of the technology we can say that...
Arpan Ghose

Competitive Rates

Reliability

Efficiency

Variance

Customer Support

Stax Payments Stax Payments
Talk to a Representative: 855-550-3288
Key Facts For Stax Payments
  • Major Clients:
    Pearle Vision, MatressOne, Meineke, LensCr...
  • Year Founded:
    2014
  • Fulltime Employees:
    200
  • Active Clients:
    25000
  • Revenue:
    $1 million - $5 million
  • Client Retention Rate:
    99
  • Pricing:
    L
  • Website:
    staxpayments.com
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Reviews (88)
Positive 80.7% 71 Reviews
Moving to FattMerchant, from Square, has offe...
Paul Nolan
Negative 18.2% 16 Reviews
Misrepresented their services. I specifically...
Mitchie Mutyambizi
Neutral 1.1% 1 Reviews
I had no issue with their service but cancell...
Paul McManus

Competitive Rates

Reliability

Efficiency

Variance

Customer Support

Riverside Payments Riverside Payments
Talk to a Representative: 503-972-5572
Key Facts For Riverside Payments
  • Major Clients:
    Confidential.
  • Year Founded:
    2014
  • Fulltime Employees:
    60
  • Active Clients:
    1,200+
  • Revenue:
    $5 million - $10 million
  • Client Retention Rate:
    99
  • Pricing:
    H
  • Website:
    riversidepayments.com
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Negative Review 0 Reviews
Anonymous
Negative Review
Anonymous

Competitive Rates

Reliability

Efficiency

Variance

Customer Support

MBNCARD, Inc. MBNCARD, Inc.
Talk to a Representative: 877 871-4629
Key Facts For MBNCARD, Inc.
  • Major Clients:
    Confidential., Love Us, The Brow Spa, Whal...
  • Year Founded:
    1991
  • Fulltime Employees:
    20
  • Active Clients:
    10,500+
  • Revenue:
    $1 million
  • Client Retention Rate:
    96
  • Pricing:
    L
  • Website:
    merchantsbancard.com
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Reviews (25)
Positive Review 25 Reviews
Best rates, fast set up
We use MBN Payment Systems for credit card pr...
Philomena Helen
Positive Review
Well-informed service
The people from MBN that I was working with i...
Sophronia Alice
Positive Review
Easy set up for non-tech users
Learned about MBN when I was doing some work...
Olsen Zaiden

Competitive Rates

Reliability

Efficiency

Variance

Customer Support

4processing.com 4processing.com
Talk to a Representative: 877 877-6005
Service Offerings:
Key Facts For 4processing.com
  • Major Clients:
    USA ePay, DigiPRMedia, clover
  • Year Founded:
    2000
  • Fulltime Employees:
    1 - 10
  • Active Clients:
    164
  • Revenue:
    Est. $1 million
  • Client Retention Rate:
    95
  • Pricing:
    L
  • Website:
    www.4processing.com
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Positive0% Write Review

 

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Competitive Rates

Reliability

Efficiency

Variance

Customer Support

Credit Card Processing Specialists Credit Card Processing Specialists
Talk to a Representative: 616-275-5306
Key Facts For Credit Card Processing Sp...
  • Major Clients:
    Main Street Technologies, Advance Auto Par...
  • Year Founded:
    2010
  • Fulltime Employees:
    30
  • Active Clients:
    1,000+
  • Revenue:
    $250,000 - $1 million
  • Client Retention Rate:
    98
  • Pricing:
    M
  • Website:
    www.creditcardprocessingspecialists.com
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Positive0% Write Review

 

Negative0% Write Review

 

Neutral0% Write Review

 

Competitive Rates

Reliability

Efficiency

Variance

Customer Support

BankCard USA BankCard USA
Talk to a Representative: 1 800-589-8200
Key Facts For BankCard USA
  • Major Clients:
    Coastal Dermatology, Supertone Hearing, Lu...
  • Year Founded:
    1998
  • Fulltime Employees:
    44
  • Active Clients:
    20,000+
  • Revenue:
    30-50M
  • Client Retention Rate:
    96
  • Pricing:
    L
  • Website:
    www.bankcardusa.com
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Negative Review 0 Reviews
Anonymous

Competitive Rates

Reliability

Efficiency

Variance

Customer Support

1Quest Payment 1Quest Payment
Talk to a Representative: 800-413-7573
Key Facts For 1Quest Payment
  • Major Clients:
    Sam's Club, The Home Depot , Domino's Piz...
  • Year Founded:
    2011
  • Fulltime Employees:
    52
  • Active Clients:
    700+
  • Revenue:
    $5 million - $10 million
  • Client Retention Rate:
    91
  • Pricing:
    H
  • Website:
    1questpayment.com
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Positive0% Write Review

 

Negative0% Write Review

 

Neutral0% Write Review

 

Competitive Rates

Reliability

Efficiency

Variance

Customer Support

Aliant Payment Systems, Inc. Aliant Payment Systems, Inc.
Talk to a Representative: 888-638-6103
Key Facts For Aliant Payment Systems, I...
  • Major Clients:
    Taylor's Closet, Broward Education Foundat...
  • Year Founded:
    2003
  • Fulltime Employees:
    10 - 50
  • Active Clients:
    5,000+
  • Revenue:
    $5 million - $10 million
  • Client Retention Rate:
    95
  • Pricing:
    L
  • Website:
    www.aliantpayments.com
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Reviews (77)
Positive Review 77 Reviews
Great Customer Service
We are a new customer of Aliant's and were ve...
Heather Shanahan
Positive Review
This review is regarding the application process up to delivery of a card reader unit
This review is regarding the application proc...
Richard Katsoff
Positive Review
We are very happy and saticfied with the service overall
We are very happy. The communication and stri...
Grace de Paz

Competitive Rates

Reliability

Efficiency

Variance

Customer Support

Evaluation Criteria: Best Merchant Services
Competitive Rates
Competitive Rates
It is important for merchant service providers to offer their services with rates competitive to their most aggressive competitors to ensure the merchants which align them are getting the best value out of their payment processing. During our analysis, we compare the rates and fees which merchants may incur during their use of the services in order to determine whether the rates are competitive compared to industry standards.
Reliability
Reliability
Merchant services require a high level of reliability to ensure that merchants will not be left high and dry at the end of the day. Reliability is often measured based on the overall availability and performance of all of their services which ensures that the services are going to be available during the most crucial hours when they are needed. Downtime negatively affects both the merchant and the provider in the long-term.
Efficiency
Efficiency
We understand the importance of having a merchant service provider which respects a merchant’s time. During our analysis of merchant service providers, we spend time analyzing what they offer their merchants and the amount of work and effort required from the merchant in order to use their services. There should be processes put in place to reduce the amount of work the merchant needs to put in their use of the services.
Variance
Variance
Having access to a variety of different merchant services and payment processing solutions ensures the merchant will be able to run their business in the way that most the most amount of sense. Merchants do not want to be limited by the limitations of their provider and need different ways of accepting payment or handling their finances which will allow them to grow and expand their business over the long term.
Customer Support
Customer Support
In addition to the quality and reliability of their services, it is important for merchant service providers to effectively invest in their customer support practices and communications. As merchants run into issues with the services they are using or if they have questions or concerns about the service, it is important for the merchant service provider to invest the time required to adequately assist their clients and merchants.
 
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