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Last Updated December 1, 2024
Client Reviews on Aliant Payment Systems, Inc.
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- 4.5
77 Reviews
Most helpful positive review
0 people found the following review helpful
Service Oriented and Friendly Support Staff -- Great Credit Card Processing Company.
By S. Moore Feb 04, 2016
Most helpful critical review
There are no negative reviews on Aliant Payment Systems, Inc.
Feedback:
We are a new customer of Aliant's and were very happy with the level of customer support that was provided during the application and on boarding process from Rose Friedman and Heidy Wallace.
Richard Katsoff
Positive Review
June 07, 2017
This review is regarding the application process up to delivery of a card reader unit
Reviewed on Jun 07, 2017
Feedback:
This review is regarding the application process up to delivery of a card reader unit in a very timely manner. So far - very good.
Grace de Paz
Positive Review
June 06, 2017
We are very happy and saticfied with the service overall
Reviewed on Jun 06, 2017
Feedback:
We are very happy. The communication and strive we have received has been exceptional.
Cindi Webb
Positive Review
June 02, 2017
I've never been happier with a processor
Reviewed on Jun 02, 2017
Feedback:
Y'all are fantastic. So far the service has been great, if I ever had a question all I had to do was call, and Heidy or Rose answers my questions immediately. Giancarlo was my point of contact from the beginning, and I was treated with respect and he made this entire process very easy from the beginning. No issues, I'm saving money, great conversations, and overall fun people. Very happy I made the switch from my bank
Feedback:
With a changeover in our accounting department we had a question on understanding fees charged to our bank. With a quick call to Aliant, Rose was able to help us with the understanding and nature and provided a detailed report that matched the fees. Excellent customer service and turn time!
John B.
Positive Review
April 03, 2017
Excellent company to work with, I highly recommend them.
Reviewed on Apr 03, 2017
Feedback:
I enjoy working with Aliant. They are very professional and courteous, and offer good rates and support. I would highly recommend them to any business owner.
Jenn Anderson
Positive Review
March 10, 2017
Aliant is the Best of the best
Reviewed on Mar 10, 2017
Feedback:
Gian Carlo and Rose Friedman are the best in the business!!! We are a new business and needed a merchant account. They walked me through everything form start to finish. They made the application process quick and painless. They were always there to answer any questions I had - even if I felt they were foolish questions - they never made me feel that way. I would recommend Aliant to anyone who is looking for a new merchant account or anyone who is unhappy with their present processor. I think they both deserve raises for what they do. God Bless both of them - Jenn
Richard F. Calipari
Positive Review
March 03, 2017
Erica and Rose were great to work with.
Reviewed on Mar 03, 2017
Feedback:
I worked with Erica and Rose, they are both great. This is my first time accepting credit cards. There was no confusion Erica explained all costs and how the system works. Rose made sure all of my paper work was correctly completed . Over all I should have started accepting credit cards sooner.
Feedback:
Aliant Payments is by far the best credit card processor we have worked with. Heidy and her team are alway ready to help with anything you may need.
Feedback:
We opened a new division and needed credit card merchant processor, shopped around for quite a few days and was so glad we finally decided to go with Erica and her team, they are really special, you could always tell they have a smile on their face even when they are on the phone with you, Erica responds to messages in seconds and is always there for any questions or concerns. We would definitely recommend Aliant and Erica :-) Way to go guys !!!
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