Client Reviews on Aliant Payment Systems, Inc.

    • 4.5
  • 77 Reviews

Most helpful positive review

0 people found the following review helpful

Most helpful critical review

There are no negative reviews on Aliant Payment Systems, Inc.

Great Customer Service

We are a new customer of Aliant's and were very happy with the level of customer support that was provided during the application and on boarding process from Rose Friedman and Heidy Wallace.


This review is regarding the application process up to delivery of a card reader unit in a very timely manner. So far - very good.

We are very happy and saticfied with the service overall

We are very happy. The communication and strive we have received has been exceptional.

I've never been happier with a processor

Y'all are fantastic. So far the service has been great, if I ever had a question all I had to do was call, and Heidy or Rose answers my questions immediately. Giancarlo was my point of contact from the beginning, and I was treated with respect and he made this entire process very easy from the beginning. No issues, I'm saving money, great conversations, and overall fun people. Very happy I made the switch from my bank

Excellent service!

With a changeover in our accounting department we had a question on understanding fees charged to our bank. With a quick call to Aliant, Rose was able to help us with the understanding and nature and provided a detailed report that matched the fees. Excellent customer service and turn time!

Excellent company to work with, I highly recommend them.

I enjoy working with Aliant. They are very professional and courteous, and offer good rates and support. I would highly recommend them to any business owner.

Aliant is the Best of the best

Gian Carlo and Rose Friedman are the best in the business!!! We are a new business and needed a merchant account. They walked me through everything form start to finish. They made the application process quick and painless. They were always there to answer any questions I had - even if I felt they were foolish questions - they never made me feel that way. I would recommend Aliant to anyone who is looking for a new merchant account or anyone who is unhappy with their present processor. I think they both deserve raises for what they do. God Bless both of them - Jenn

Erica and Rose were great to work with.

I worked with Erica and Rose, they are both great. This is my first time accepting credit cards. There was no confusion Erica explained all costs and how the system works. Rose made sure all of my paper work was correctly completed . Over all I should have started accepting credit cards sooner.

The best!

Aliant Payments is by far the best credit card processor we have worked with. Heidy and her team are alway ready to help with anything you may need.

More than satisfied

We opened a new division and needed credit card merchant processor, shopped around for quite a few days and was so glad we finally decided to go with Erica and her team, they are really special, you could always tell they have a smile on their face even when they are on the phone with you, Erica responds to messages in seconds and is always there for any questions or concerns. We would definitely recommend Aliant and Erica :-) Way to go guys !!!

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