Client Reviews on USPAY Group

    • 3.8
  • 15 Reviews

Most helpful positive review

0 people found the following review helpful

By Tom Norton Oct 16, 2019

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Most helpful critical review

0 people found the following review helpful

By ORTHOPAEDIC SURGERY Oct 16, 2019

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Overall Feedback:

USPAY saved my office-I was paying 3 times the amount I was supposed to because I thought I had no choice but to process through my EMRThe service team showed me that wasn't true and helped me cancel with the 3rd party system processor that was taking advantage of me.Thanks USPAY!

Overall Feedback:

Amazing company, my rep took extra time to explain pricing to me simply and in a way I could understand. They ended up saving me 40,000 dollars a year I cant imagine processing with anyone else.

Overall Feedback:

They keep calling Chris Dunn telling us we are part of their group we are not I will report to BBB

Overall Feedback:

They have my bank details and keep withdrawing money from my bank account even though i’m not their customer anymore. They charged me over $1,000 in cancellation fees even though I have an email from Lauren stating that there would be no cancellation fees. I have to actually go through the headache of disputing their charges. When I called them they said that the $1,000 also includes “equipment charges.” I didn’t understand this since I already sent the equipment a while ago. A few days later I got the equipment back in the mail with a note saying that it was sent to the right address but the “wrong department” and that they’re not accepting the equipment anymore, and that I have to pay for the equipment. Don’t trust these people, they will lie straight to your face.

Overall Feedback:

I have been with USPAY for 2 years now, they are awesome! Customer service is ALWAYS available and they are very helpful.

Overall Feedback:

Great company, happy with the 24/7 support they offer.

Overall Feedback:

A+ customer service, their system cut down a lot of the hassle of collecting balances and sending out statements. Highly recommend

Overall Feedback:

Straight forward, great rates.

Overall Feedback:

I have been with Uspay for about 4 1/2 years and have had a great experience with them. Support is always available whenever I need them.

Overall Feedback:

Good company, their system helped my office out a lot. Their customer support was very helpful with getting everyone adjusted and trained.

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