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Deposited funds in wrong accounts over 25 times after saying..

By Brenda Allison February 3, 2016

What a nightmare! Very nice representatives but management and technical people are terrible. This company deposited trust funds in my…

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What a nightmare! Very nice representatives but management and technical people are terrible. This company deposited trust funds in my operating account over 25 times. I have a meticulous paper trail showing I would transfer the money into the correct account each time this credit card processor made a mistake. I empathize with the rep named Dan because he was frustrated with management telling him it was fixed month after month when clearly was not.

  • Brenda Allison
    Brenda Allison
    Client
    Level 1 Contributor
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    Brenda Allison
    Client
    Level 1 Contributor
    1 review
    0 helpful votes
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    NEGATIVE Review
    Deposited funds in wrong accounts over 25 times after saying it was fixed.
    Reviewed on February 3, 2016
    Unverified Review
    Review Source
    Organic - Unincentivized
    Client For:
    Credit Card Processing in 2016

    Overall Feedback

    What a nightmare! Very nice representatives but management and technical people are terrible. This company deposited trust funds in my operating account over 25 times. I have a meticulous paper trail showing I would transfer the money into the correct account each time this credit card processor made a mistake. I empathize with the rep named Dan because he was frustrated with management telling him it was fixed month after month when clearly was not.

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Updated Feb 3, 2016
Overall Rating
2.0
out of 5.0 | 1 reviews
  • Communication

    4.0

  • Responsiveness

    3.0

  • Quality of Service

    1.0

  • Value for Money

    1.0

  • Achieved Results

    1.0

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