About - Flagship Merchant Services

Michael Dooley, Sales Director
30721 Russell Ranch Rd | Westlake Village, California, 91362

Flagship Merchant Services is an established leader in the transaction processing industry.

Integrity, honesty and reliability are the cornerstones of our company. We understand that merchants have a number of options when it comes to choosing a merchant account provider. This is why we pride ourselves on providing our customers with exactly what they need in a timely, compassionate and efficient manner.

Founded in 2001, Flagship Merchant Services has maintained an outstanding track record of offering groundbreaking products, services and technology to merchants.

Flagship Merchant Services Reviews

Featured Review

Helpful (0)

Susan Leeah
Susan Leeah

  • 1 contributions

  • 0 helpful votes

I think the processing fees have gone up to a point they are too expensive and customer service is bad.
Overall Feedback:

Poor customer service. Takes 45 minutes on hold waiting for customer service. and then the representative is very generic and not very helpful and acts as though I am at fault. (It was like "shame on me" for not reading my statement) Your representative only had to meet me half way on my oversight and I would have been appeased. (I still think you should have sent a separate notice advising of the new credit card chip technology changes.) My time is just as valuable as yours and I don't call very often. You need more representatives who can deal with people who are calling in with issues. I don't have time to research a new card processing company but I no longer have time to deal with you, so I will take the time out to make the change. I am sorry I lost my patience with the representative and did use a bad word. You won't have to deal with me anymore.

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