Client Reviews on Flemington BMW

    • 4.5
  • 93 Reviews

Most helpful positive review

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By Victorie van der Lee Oct 17, 2017

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Most helpful critical review

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By E. G. Aug 17, 2019

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I came to Flemington BMW to look at a certified X5. I was amazed that the car looked even better in person even though the pictures online showed that the car was in impeccable condition. Greg was a wonderful client advisor and made sure to go over any questions we had and did everything he could to get us within the price range we were looking to spend. Along with his Manager Ed Kiley and Finance Manager Jan Michael Blakley, they all worked together to make the stressful experience of car buying pleasurable. I highly recommend checking out Flemington BMW and Greg the next time you are in the market for a BMW!

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J.R., Noha & Vince we’re all extremely professional and helpful when I was buying a CPO. They made it quick & easy and we’re able to get my the price point I wanted!

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Flemington BMW is the best Bmw dealership I’ve been to; and I’ve been to many. Always clean, professional, and they TAKE CARE OF YOU. EVEN AFTER YOU WALK OUT THE DOOR. Ive owned 3 BMWs and all of them are serviced at Flemington. I’ve never been let down. The mechanics are great and the service reps are amazing. Use Dana C if you can, she’s phenomenal and makes everything easy and smooth. Get your work done here. It’s worth the extra few bucks to have it done right the first time. Two thumbs up.

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I had service done 9/14/18. Mike Riccardi Sr., the service manager, and Jim Hierrl, the service advisor, could not have been any more knowledgeable, professional, and competent. It’s no surprise that their repeat customer service return and satisfaction is one of the highest in the state.Mike Riccardi will not not sell you anything you don’t need or make an unwarranted repair. His integrity and honesty make me travel more than an hour to have my older BMW convertible serviced at the Flemington dealership. If he says my car needs a certain repair, I have no doubts about doing the repair.Mike and his service team are straight shooters.Honesty and integrity and expert skill sets... what more could a customer want?Ira Melon

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I called in to make an appointment to get my x5 serviced. I met with Deb. She explained everything to me in full detail about what would be happening with my car. I never felt rushed and felt comfortable. The atomisphere of the lounge was like being at home. Snacks and drinks were offered to me. Once my car was ready Deb walked me through everything that the techs went through and answered all the questions I had. She really is a great asset to the Flemington Team and I will be returning because of this positive experience! Thank you Deb!!!!

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I leased my son's new 2018 BMW 340i xDrive at Flemington. It is our 3rd vehicle we have purchased from Flemington BMW. It is always a pleasant experience buying here. No pressure or pushy sales tactics ever. We got a great deal on the 3 series we leased. Our sale advisor JR Nast as well as Ed Kiley, the manager there, are both so friendly and easy to work with. Car buying can be a good experience when you go to the right dealer! Overall I would heartily recommend Flemington BMW if you are in the market for a BMW. They have a great selection of inventory and if you need something specific they can get allocations as they are a higher volume dealer. I've received the best deals on my BMW's from Flemington after shopping several other local BMW locations. Their service department is fantastic and I always bring my BMW's there for that as well.One side note I can add too. I feel all the Flemington dealerships owned by Kalifer and Brisby are run really well. I've shopped Audi, Porsche and Ford at Flemington and received the same wonderful treatment. It's just a different culture (positive and ethical) that all too often I don't see at other dealerships.

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I was surprised on a Friday evening with an issue with my car. Without an appointment I went in on Saturday morning. They/Dana jumped through hoops to get me a loaner and get me on my way. They weren't able to fix my car that morning but they did the next best thing.Darren

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When my A/C stopped blowing in the middle of a heatwave this summer, I initially got quotes from a few other mechanics closer to where I now live before deciding to make the trip to Flemington BMW. I’m glad Flemington BMW is where I ended up going.I worked with Debra Lam, and she was great from start to finish. She and her team accommodated my somewhat atypical schedule, and they had me in and out quickly. Plus, the mechanics identified that only a piece of the A/C unit needed to be replaced -- saving me time and money. Within an hour, they had my A/C blowing cold and strong, and I was on my way home. I was impressed not only with how quickly they were able to fix my A/C but also by my experience in general: the shop itself is beautiful, the waiting area is clean and comfortable, and the staff is friendly. Plus, I love the Know Your Vehicle report that they sent me after my visit. I truly believe they, like me, want to see this car run well for the foreseeable future. I no longer live in Flemington, but I will be visiting Debra and the team again when my car needs maintenance. The truth is, these are the only guys I trust to take care of me and my BMW.

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Like many, I am a very skeptical car buyer. This was our first BMW purchase and our experience from start to finish was way better than we anticipated. Bryan Clark and the rest of the team made everything smooth at each step from initial contact to final drive off the lot.

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Great experience and friendly and knowledgeable staff. First time that i buy a car and not only do i get a good deal on the final price, they called me later to add on more discounts! Every one was friendly and not pushy. I knew what i wanted and they didn't try to steer me in a different direction. Upon meeting with the finance department, i actually received sound advice as opposed to just being told what's usually best for the finance department. I have recommended to many colleagues and friends in Delaware and it is worth the 1h45 minutes drive in traffic.Thank you Agata, Cindy and Jan !

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