Client Reviews on UK POS
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Ordered some prints which were getting framed for our move in day at the office and sent over artwork to Josh who said he had received it and he said all received and ill get delivery in couple of days. Nothing was delivered. I then called and spoke to Natasha - she said she couldn't see any artwork allocated to my job? I then sent artwork to her and Natasha said all received and id get delivery in couple of days - a week passed and still no delivery? I then called and spoke to Steve who said he couldn't see any artwork attached to my job? I sent Steve the artwork who confirmed it was received and he would upgrade me to a faster delivery because he knew i needed them for something coming up. I then get an email saying there is a problem with delivery and i wont be getting them in time. What a joke of a company! Very disappointing!!!!
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Horrendous company! Sent out a faulty (and dangerous) pavement sign which (a) leaked a x therefore ruined expensive marketing material and (b) kept falling over, despite fine weather and being set up as per instructions. Called to (very nicely) request a return, having purchased lots of products from this company previously, without fault. Assistant and Manager (three telephone conversations) proved absolutely fruitless- with both people telling me that the sign was not advertised as waterproof, and should not be expected to be so! *Bearing in mind that this is an outdoor pavement sign!* Both people refused to accept that the product could be faulty as, I quote “we sell hundreds and never have any problems”, and in addition to this advised that we should buy our marketing material from them to avoid any issue! I am in customer service, and I found their attitudes to be horrendous! These people came up with every excuse under the sun as to why the product didn’t perform, and all of the excuses came back to infer that I was either lying, or that my expectations of the product were incorrect. The long and short of it is that the product is simply not fit for purpose, and that the customer service displayed by UK POS is sadly lacking. Avoid this company at all costs!
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Very good service and always competitive on pricing. Fantastic!
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Perfect easy solutions for hanging POS. Prompt delivery and helpful staff.
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Great company, Items not expensive, service is great. Recommend highly
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Faulty product supplied damaged and broken. Refused to accept return or supply replacement 2 days later because they say we had not informed them with 24 hours Of very poor quality. Do not buy from this company
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Ordered a time critical item and paid the additional delivery fee for this (£14.40), described on the product page as "Order before 5pm for same day dispatch" and next working day delivery.I ordered this product on Friday before 10am. It's now Tuesday at 5pm and I still haven't had a dispatch notice nor have I received the product. I ordered another product from an Italian based printer on the same day, this item arrived this morning yet I pay a premium from a printer less than 10 miles away and i'm still waiting...Rude customer service agent as well when I rang trying to argue and justify the delay with excuses such as busy printers / ink drying times. If your printers are that busy then it should be displayed as a lead time on the site.(the partial refund offered in the reply below was around £3 which was refused....)
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Had a few issues, however company resolved them and will be updating online site to make product clearer. End product looks effective. Thanks
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AVOID AT ALL COSTS, delivered products (boards) for outside which broke down after the first rain. No comment.
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Fast delivery and great price and service. Thanks guys 👍
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