Principle Payments
Client Reviews on Principle Payments
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Liar company endlessly cheating money. please pay attention to keep it away.
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I would never ordinarily consider leaving a review for a company like this, but where I was just approached to change companies, it gave me an opportunity to evaluate what I already had. I truly wish I had found Principle at the onset of my business. The service model can't be beat. The sales process was completely on the up and up. There have been no surprise "gotcha" fees yet (I conceded I've been with them for 6 months so it could happen, but not yet anyway) and there are no gimmicks / contracts with fine print / etc. My only criticism (and it's minor in the scheme of things) is that they can't work with my Clover Mini. From what I understand, they work with 90% of the hardware out there and the Clover falls into that 10%. I'd love to see that fixed, but otherwise, I'm really thrilled to be working with this company!
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Nothing good to say about this company and its sales reps, especially the guy under David Budd, truly a crazy manipulator. He will bring other local businesses cards and say they all trusted him and signed up and what not . After signing up , I called the next day and told him not to submit my psperworks I am no long interest , this greedy guy went ahead and submitted days after . He is nothing but a liar , please stay away .
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Cancelled service after switching banks and installing a new POS system. Not even a month after cancellation, my sales associate gets a call from a representative threatening to send us to collections for the equipment and fees. The equipment was on its way and we never received a final bill for any unpaid fees. I called and the representative told me the final letter/bill was sent out yesterday. So you’re telling me that one day after the final bill was sent out, you’re going to call my business and threaten collections before I even had a chance to receive a bill? They could not even tell me what was due and how to pay, and I had to wait for this letter regardless. Grossly inappropriate. This company had my personal contact information but instead chose to call my business, threaten my employee and not even leave a contact number or name. This company needs some serious retraining. Very unprofessional and embarrassing. Be careful and ask lots of questions, as their sales representatives are not upfront about all of their fees. All major banks will be able to provide better service and rates. Do not use this company!
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Be careful everyone they have some scam sale person . They will told you join principle payment for 6 month try out but on the paper work they put down three years contract .also the company for machine is EVO solution is so hard to contact them is hour an hour on the phone waiting .Now i want to cancel they charge me 500 dollar for it what the rip off.
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Do not get sucked in to this company, they have been a nite mare to work with!! Border line scam!!
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We receive a minimum of 2 sales calls a day from this company. If you ask to be taken off the call list they will say ok and hang up. Try to explain this issue and ask for a supervisor and you are hung up on as well. This is borderline harassment as they've started contacting our emergency line as well as the owner's cell phone.They try and use a shady sales pitch "oh you qualify for a rate reduction with your merchant" despite them not having any connection or knowledge of the merchant we use.With the way they handle these issues I would never trust them to handle any of our payment processing and I'm really only writing this review in hopes somebody might contact me and agree to stop spamming us.
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