Interchange (Austria) GmbH.
Client Reviews on Interchange (Austria) GmbH.
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Also ich kann nur positives berichten. Habe online 300Dollar (in gewünschter Stückelung) bestellt und bei der Filiale am Stephansplatz abgeholt. Der zu bezahlende Betrag war wie in der Onlineauskunft erhalten und die Dame am Schalter war äußerst freundlich. Gerne wieder!
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(Translated by Google) Proper scammers take 30% profit when changing the dogs(Original)Richtige Betrüger 30% Gewinn nehmen die sich beim wechseln die Hunde
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(Translated by Google) No coins change! Unfriendly staff (0 star).(Original)Keine Münzen wechseln ! Unfreundliches Personal (0 stern).
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Im adding after reading your answer:You r not telling the truth to your customersNobody told me that there is a 14% comition on top the 0.7 lowest rate on eart hYou should be honest with turist that just landed in tour country I expect that you will offer me to undo the transaction .I got 1500 euro for 2500 dolars in the airportI asked the lady if that is a comon rate and insted of giving me the true info she said: yes .I now i was not so wise didnt duble check the rate But i expect dignity when im a turist in viena She shiuld offer me to change few dolars for the evening and in monday morning i could get few hundred more euros for my mony in the city branch.Its not good service , its not the way you should treat turists Its legal but not nice :(
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(Translated by Google) Very relaxed and pleasant staff. The fees and other costs are clearly written at the cash desk. I would recommend the money before ordering online because there are NO extra costs and you will save a lot.As a customer, I can only confirm that the specified bad reviews are 80% because the customers have not formed i and everything else is just isolated cases.10/10 I would come again!(Original)Sehr entspannte und angenehme Mitarbeiter. Die Gebühren und sonstige Kosten stehen deutlich bei der Kassa angeschrieben. Ich würde es empfehlen das Geld schon vorher Online zu bestellen da es dann KEINE Extra-Kosten gibt und man sich somit ne Menge erspart. Als Kunde kann ich nur bestätigen dass die angegebenen schlechten Bewertungen zu 80% da sind weil sich die Kunden nicht i formiert haben und alles andere nur Einzelfälle sind.10/10 würde ich wieder kommen!
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(Translated by Google) Business people say we do not want their business, we can not earn it, it's too expensive to change coins(Original)Aussage der Geschäftsleute wir wollen ihr Geschäft nicht haben, wir können daran nicht verdienen, es ist uns zu teuer Münzen zu wechseln
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(Translated by Google) Unfriendly and incompetent staff. I'm sure I will not set foot here.(Original)Unfreundliches und inkompetentes Personal. Werde hier sicher keinen Fuß reinsetzen.
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They charge 10% under market rates, which is typical for money changers, but then they sneak in a commission without stating up front what they are doing (their only explanation when I asked why I was not given the full amount on the receipt was to point to the sign that says the cashier may have extra conditions and state that the extra condition is an extra commission). Total cost came out to around 20%. At least I was able to get my original money back. Will go elsewhere. There is a bank around the corner that charges better rates and no commission. Saved me 50€.As to the business's reply, let me be clear that Nowhere on the posted screen is there any indication of any commission, only that extra conditions may apply. So apparently it was my fault for not asking what the extra conditions were ahead of time, nor were they ever disclosed until I made a complaint that the numbers on the receipt didn't add up.
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Disgusting attitude towards tourists- way too slow and the worst experience I ever had. The man employee with glasses is terrible. We wanted tax free but he let other people who want to exchange in front of us so many times irregardless of our flight schedules whatsoever. That was too much. Disgusted.Response: I guarantee you that the vouchers were in my parents’ name, they were standing right next to the counter. Moreover, is letting other people in front of the line acceptable to you? All customers should be treated the same. Just because we were getting the tax refund, doesnot mean that other exchange customers are allowed to cut the line and receive the faster service than we do. Please be kind to send me your rules and regulations stating that some customers should get better treatment than the others! I appreciate it. Making an excuse just to defend your incompetent staff is not acceptable. We DID get our refund but we were not at all satisfied with your service. This is my review on your service and I strongly demand you to keep my review. This is my right and I want my review to be treated the same as other reviews.
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(Translated by Google) All foreign currency exchange in Austria are not well-exchangeable, and they also receive a fee. Make sure to exchange your money in Korea. Pay the shortfall with cash or an international cash card.I did not have the money. I thought there was no cash in my life.If you look at the exchange rate, it is about 20% different.I received cash service because of death. ㅠ(Original)오스트리아의 모든 환전소는 환율이 좋지 않으며 또 수수료도 받습니다 꼭 한국에서 환전 다 하시고 모자란 돈은 현금서비스를 받으시던지 국제현금카드 같은걸로 출금하세요돈이 없는것도 아닌데 내 인생에 현금서비스는 없다고 생각했는데요환율 잘 따져 보시면 20% 정도 차이납니다죽는 심정으로 현금 서비스 받았습니다ㅠㅠ
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