Greenville Federal Credit Union
Client Reviews on Greenville Federal Credit Union
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I've been a member with GFCU since graduating high school, so over ten years but as of today I will be closing my accounts and moving them to SC TELCO. I tried applying for an auto loan with Greenville federal and was thrown through to many unnecessary loops just to be denied. The next day I applied with SC TELCO and was instantly approved. They actually understand their customers and the situations most are in, and they're willing to help rebuild and re-establish their customers unlike GFCU.
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I've banked with GFCU for almost 20 years. My experience has always been great! It is the best bank around with the best people. They know me by name and treat me like family. I have 4 sons and I have encouraged them all to bank with GFCU. No hidden fees, no surprises and they look out for your best interest. I'm very grateful for GFCU.
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Charges a fee to receive wire transfer. Thought credit unions were supposed to be "better" than banks?
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Best place to put your money and grow financially
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Brandon Scott from the Wadehampton branch was extremely helpful and made me and my mom feel like we were at home. Super friendly individual and really great at his job! But we won't stop there! From the moment we entered the door, the customer service was top of the line! We were greeted and offered drinks (coffee and water, calm down) and everyone was just so ready and willing to help!
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Recently moved to Greenville from far far away. Walked in to open an account with my family. Was told it was lunch time and the wait time was an hour and there were other people waiting in front of me. Weird. Open an account online and surprise surprise won’t work because I’m from out of state the whole reason I tried to do it in person.
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Great Customer Service. Applied for a car loan and had my check in hand within 48 Hours. Would Highly recommend.
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Unfortunately Greenville Federal Credit Union have a rude belligerent employee name Kelly at the greer sc branch. She occasionally answers the phone line for the main branch. She is very rude and unwilling to help customers which is very sad. I have been a member with GFCU for years the unprofessional expierences . Hearing my co- worker on the phone with this rude lady is unbelievable. I have Witness such unprofessionalism it's beyond my comprehension.... what happened to good customer service? Kelly Greer SC branch have horrible customer service!!!
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Been with them over 2 years, and it has been an excellent place to do business. Service and staff much better than the big banks.
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Terrible credit union. They attempted to pull a bait and switch. I got a refi quote for my car loan from another credit union and sent it to GFCU. Their website says "they can beat anybody by .25%". I was lied to over the phone and told that they could BEAT THE RATE and MATCH THE TERM offered, but that they couldn't offer the 2 months no payment/no interest promotion from the other credit union. I decided that I wanted a lower rate and brought all of my paperwork into their Tanner Rd location. After wasting an hour of my time opening an account and running through all the paperwork, I was told they would NOT be able to MATCH THE TERM offered from the other credit union. I HAD PROVIDED THE OTHER OFFER TO THEM IN WRITING PRIOR TO COMING IN! After pushing the point and telling the branch manager that I was guaranteed an offer over the phone - I was pretty much called a liar. I'm VERY TEMPTED to report this credit union to CFPB since their behavior was nothing short of deceptive. They were a complete waste of time and I urge EVERYONE to shop around before moving forward with GFCU since I ENDED UP GETTING A BETTER RATE AND TERM THAN GFCU CAN OFFER. They are rude and lie.
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