Client Reviews on Americollect
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I was unaware my insurance didnt pay a bill. They called me and i paid that day. The very next day they put it on my credit report as unpaid. Why would you be that crooked?
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!!!ask for a settlement, they won't check if it's available to you if your don't ask!!!Spoke with a very nice and empathetic young man who was nice enough to pretend he didn't know I was anxious and agitated. I didn't understand anything he was trying to explain to me so he tried four different ways until I understood. Very patient. Very kind. Understand these people are probably being shouted at by other people who didn't pay their bills before you call screaming. They have nothing to do with the fact that you didn't pay your bills on time. They were just hired to make sure whatever company you tried to rip off got paid.The kind man even offered gentle advice for my situation. Thanks Evan.
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My experience was fast and easy...sucke that my credit score took a dive but that's not there fault just make sure that if you are being billed for something that they but down the correct address
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Re-opened a debt I had wiped clean from bankruptcy. Will be contacting my attorney, very poor customer service and unlawful practices
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sketchiest collection agency, calls me everyday from blocked numbers
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As far as debt collectors go, they're a lot easier than most. Payment is straightforward and took me less than 5 minutes.
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While making regular payments they continue to harass you by phone. Told them to stop calling me, so they went ahead and apparently out of spite shut down my online access too so I could not pay my bill online. Forced me to call THEM to reopen my account so I could pay it off. Worse than playing breakup games with a crazy ex girlfriend. I'll be filing reports on them and their double billing overcharging client Aurora Health Care-less to the CFPB, FTC state AG and BBB.
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Hope you all can stay away from this company forever..
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There seems to be a recurring theme in regards to these reviews, including mine. No one was aware they had a medical bill that went to collections. I received a call from americollect claiming I owed a medical bill from 2013. I have no memory of this bill going to collections. Thats funny because most businesses will harass you first via phone and mail and then send you to collections. You dont magically show up in collections 5 years later. It sounded legit because I did see a doctor for that date of service. But i wasnt born yesterday. I asked for proof of debt (by law they have to provide it). I never received it. I called the dr's office. No balance was ever sent to them for collections. They probably have access to old medical bills and are playing people because we dont remember if we paid a bill from years prior. Whatever u do, dont acknowledge the debt as yours. If u start to pay it, it WILL show up in your credit report.
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I had great friendly service, super quick, and no issues. The people giving this a one star don't seem to understand how creditors or credit work. You messed up, take responsibility, and don't whine when it hits your credit numerous times. I had a long haul coming back from a divorce and putting myself back through school so I get it's frustrating but at the end of the day, pay when you can and get it over with. Note: people with good credit aren't on here complaining so I'm doing the leg work to become one of those people. No one is going to do this for you but you.
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