West Michigan Credit Union
Client Reviews on West Michigan Credit Union
Feedback:
Friendly staff at the drive through but every time I go inside lately the teller is quite rude. Sighing when I ask to get change for my business. Then tells me they have no pennies. No apology for not having what I need, just a shrug and a look of disgust. I wouldn't go back here except this is where my business does it's banking. No stars for inside but 5 stars for drive through.
Feedback:
Excellent in all respects!
Feedback:
Pompous counter help, and the branch manager is about as absolutely unprofessional as you can get. They treat you worse than a bank does, and act like you should be lucky let you have access to money instead of that fact that it is YOUR money. Will be getting a lawyer due to deceptive and completely illegal practices. Avoid at all costs and get a real credit union.
Feedback:
dear Megan, thank you so damn much dude, thanks to you my card isn't blocked, like it had been for i don't even know, since the 25th i think..... thanks to you, i was able to pay my phone bill & rent.. just.. thank you so much, i appreciate you 💜😄😄 -Ryan Baugh
Feedback:
Very Helpful Tellers, Fast and Friendly
Feedback:
Went in to open a checking and savings as my current credit union doesn't have any local branches. They said only requirement was to know your social security number and to have an ID with an address in a participating county. Their system Kept crashing and lady kept asking for my info over and over... SS# and tel.# so thats the reason I took one star off because you would expect to have no glitches in the system for a financial institution. Checking is either $2 a month or $4 for one that offers benefits like life insurance. The savings is a one time $5 fee plus a mandatory $5 to keep in your account at all times. The checking fee is waived for the 1st month but the $ 10 savings they want right off the bat. They offer creditcards but decided against one as they offer no cash-back or rewards so no thanks. All in all staff was friendly and if not for outdated computers and no rewards on credit cards it was a smooth process.
Feedback:
Worst credit union I ever encountered. Rude staff. It's a shared branch or community first Federal credit Union. I will drive out of my way to avoid west michigan. I'm surprised they don't charge you to walk in the door. I give negative 10 stars.
Feedback:
Have had this bank for year love the staff until the other day im assumingnots a new girl, she was just rude as ever! Very disappointed.
Feedback:
Open until 1pm Saturday's? Can not get anyone to answer the phone at 11:30? Called 6 times.
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