Client Review on West Michigan Credit Union

Feedback:

Went in to open a checking and savings as my current credit union doesn't have any local branches. They said only requirement was to know your social security number and to have an ID with an address in a participating county. Their system Kept crashing and lady kept asking for my info over and over... SS# and tel.# so thats the reason I took one star off because you would expect to have no glitches in the system for a financial institution. Checking is either $2 a month or $4 for one that offers benefits like life insurance. The savings is a one time $5 fee plus a mandatory $5 to keep in your account at all times. The checking fee is waived for the 1st month but the $ 10 savings they want right off the bat. They offer creditcards but decided against one as they offer no cash-back or rewards so no thanks. All in all staff was friendly and if not for outdated computers and no rewards on credit cards it was a smooth process.