Client Reviews on Walter Bauman Jewelers

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    • 4.4
  • 48 Reviews

Most helpful positive review

0 people found the following review helpful

By Jack Caban Oct 17, 2019

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Most helpful critical review

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By Julian Landsberg May 17, 2019

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Feedback:

I just left Walter Baumen Jewelry and had the one of the best shopping experiences I've had at any jewelry store. Due to my job I'm always in a rush so I really appreciate when I get a knowledgeable and efficient sales person. Dan Miller was exactly that. I asked for an opinion on a chain for my pendant and within 30 minutes I had purchased a beautiful chain for a great price and had my existing chain cleaned for me. This is a great example of true customer service. He knew what I would like, was helpful and knowledgeable in his suggestions, helpful in pricing and went above and beyond by offering to clean my other chain all while having friendly banter. This is a true gentlemen and excellent salesperson.

Feedback:

I feel so blessed to have such a wonderful jeweler so close to home. Every time I've been into the shop, I've gotten amazing and quick service. The staff is very friendly and helpful.Whether you are looking for a gift, something for yourself, or need a repair (or whatever you need), I highly urge you to check out this shop. You will be pleased you did. HIGHLY RECOMMEND!

Feedback:

Although very nice staff and jeweler, as an inexperienced customer, I was charged an exuberant amount of money for a setting they made for me that was not worth all the money for the ring quality that I received back. I only realized how much I overpaid after I did more research which I should have done prior. If money is not the object then this is the place for you

Feedback:

Our very first time visiting the West Orange store. We have a wonderful experience. Janet is awesome. Keep up the great job! You a very lucky to have her in your team. Highly recommended.

Feedback:

I had a great experience working with Eric K. in selecting a beautiful engagement ring for my fiancee. He was very helpful in explaining the basics about diamonds and found a great stone in my price range. I would highly recommend working with Eric.

Feedback:

Went in to get an idea how much they would buy my wedding band and engagement ring for. The jeweler threw both of the rings into a little bucket scale. It was a terrible price not worth mentioning what they wanted to pay me for the rings. Never going to them nor will I recommend them to anyone.

Feedback:

This jewelry store literally saved me today! I lost a diamond in my ring and they fixed me up quick and with great quality!

Feedback:

I’ve been a customer for more than 30 years and I’ve had the pleasure of working with Number of sales persons over the years from Rita to Mr. Bowman , Janet is on par with all the great sales persons .I have had the pleasure of working with over the years . Keith

Feedback:

Not only did I find beautiful vintage Mikimoto pearls here at a great price in the estate section, the jeweler service is top-notch. I had already had them resize one ring; today I had them take a large solitaire from its old setting and remount it in a 1930s art deco setting I found online. They did a superb job, adding millegrain detail to the prongs and polishing it so it sparkles like crazy. I would recommend both the sales staff AND the jewelers for all your fine jewelry needs.

Feedback:

Erik was a great help. Went out of his way to help us out. Definitely will be coming back

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