Client Review on TwinStar Credit Union Olympia

Feedback:

0 stars :( TSCU ruined my life. I had an account at TSCU for so, so many years. I moved out of state, but I kept my account open because I used to think that TSCU was a great organization. I had a very small balance in my account, I believe $13, because I wasn't using it much at the time. My child support and IRS payments go into TSCU, and have for many years. At the beginning of the year 2019 PayPal pulled approximately $10 out of my account (which I hadn't used in awhile) for a subscription, which caused my account to fall below the minimum $5, and caused my account to go negative, because I was charged a stupid fee for something I didn't even do. Someone called me, but left a general message on my VM. My voice mail specifically states that I do not check my voice mail often, so text is better. I never received a letter, and I don't recall receiving an email either. The VM message was general and gave no details. It did NOT state "your account is negative" or anything of the sort. Very disappointing. Then my IRS refund was put into my account, and TSCU proceeded to take ALL of my money from my account to satisfy their charges for my account going under $5. It was literally the worst thing that happened to me this year. DON'T USE TSCU!!! THEY WILL STEAL YOUR MONEY!!!!