Client Reviews on Primary Local Maine

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    • 4.4
  • 7 Reviews

Most helpful positive review

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By Tyler Robinson Jul 17, 2019

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Most helpful critical review

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By Robbie Miller Oct 17, 2019

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Feedback:

This was by far the worst experience I have ever had getting a mortgage. Very unprofessional and amateurish. We were kept in the dark at all times about what was happening with the process unless we specifically asked for information. When we got any information at all, it was vague if anything. When we tried to garner information from further up the chain, we were admonished like school children. We were overqualified for the mortgage and everything was in place from our side. What should have been an easy and open process was a 7 month long nightmare. Avoid these people at all cost.

Feedback:

Dave is a great all around guy, is very helpful and knowledgeable with every aspect of the process! I never thought the process of buying my first home would be so easy!

Feedback:

Luanne Morgan provided great advice, clear direction on the information needed and followed up to make sure all my questions were answered and that everything they needed to process was available. Excellent communication and follow through! I was at a very emotional and difficult time in my life and she helped me navigate through a very complicated process with ease. I highly recommend her!

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I worked with Aldi Guzja and he was great. Always answered the phone and was able to help with all of the questions I had. Would recommend reaching out to him.

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Mark V. was awesome! He listened to my financial needs in regards to the loan for this home and made it work! He kept me in the loop every step of the way. I cannot thank him enough.

Feedback:

My wife and I have been working very hard the past 10 years to improve our financial picture. In the wake of the recession of 2007 - 2008, we experienced a loss of income, while also seeing the value of our home slip so low that we owed more than our home was worth. As the economy improved, so did our income and also the value of our home. But we were 6 years into a 30 year mortgage at 5%. How were we ever to retire in less than 20 years with 24 years of payments? Well, we contacted Primary Residential Mortgage and met with Mark Maroon at their Scarborough Maine location. Mark was incredibly helpful in helping us to understand how our credit scores worked and how those scores effected how good an interest rate we can get. He showed us what we could do to push our scores higher to get the lower rates and kept watching those rates so we could lock in at the most opportune moment.The end result is we now are in a 15 year mortgage at just 3.625% and our payment only increased a little over $200/month! We are both so excited knowing that our home will be paid for 9 years sooner! Total savings over the length of the loan will be over $140,000! Wow! That's something you can take to the bank! We are both convinced that we would not have gotten as good of a rate or as good a service from any other mortgage lender. We cannot recommend Primary Residential Mortgage enough. We will definitely go to them in the future. It is not often that you feel like a lender actually wants you to do well and really wants your repeat business. Thank you to Mark Maroon and his entire team at Primary Residential Mortgage for all they did for us.Sincerely, Rich & Cindy Hall

Feedback:

Buying a home is an arduous process - plain and simple. I cannot fully convey how valuable it is to have an exceptionally trustworthy and knowledgable person to guide you through the process. Mark Maroon helped my family and I purchase our first home, and I could not be any more satisfied. He and his staff spent countless hours on the phone with us to facilitate our cross-country move. Mark walked us through every detail (even going as far as asking us which type of dog we have to see if it was on the "dangerous dogs" list) and made sure that we knew what we were walking into at every turn. Everyone we worked with at Primary Residential was friendly, helpful, organized, and wanted to make sure that we got what we were looking for. I highly recommend them to anyone looking to purchase a home.

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