Police and Fire Federal Credit Union
Client Reviews on Police and Fire Federal Credit Union
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They moved to this new location. Its nice and new!!!!
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I love this bank account..!!!!
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I recently visit this branch to make a withdrawal on the ATM outside like I’ve done in the past with no problem, I am originally a member of PFCU but come to this location to use the ATM from time cause their not many PFCU branches plus their no surcharge when I use this ATM. Well on a particular day I want to the location to make a withdraw from the ATM, and as the money was being counted it never came out the dispenser and I was charge like I received the funds. I went into the branch to speak to someone about the situation that just occurred, I approach the information counter and proceeded to explain my situation to the lady that works there about not receiving my money from the ATM outside. She asked me was I a member of that branch and I respond no I’m a member at PFCU but come to this location to use the ATM frequently, she literally told me their not much they can do that I will have to contact my branch and explain to them the situation and put in a dispute about what occurred. I was so frustrated that no one could had help me resolve this situation and the lady never went and got anyone that could help me, I had to literally go to my branch to put in a dispute immediately and wait 10 days later to be reimbursed. Most likely I won’t be using there ATM again after this situation..
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THIS CREDIT UNION HAS BEEN APART OF MY LIFE FOR A LONG TIME. IM NOT GOING ANYWHERE ELSE. I LOVE THIS BANK.
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Really nice service!
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GREAT CUSTOMER SERVICE , very knowledgeable staff
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Love this credit union. Never had a problem in 40 years
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NEVER refinance a vehicle with this credit union! I wish I could rate lower than a 1 star. I have been over 7 weeks trying to get my car registered and they still have yet to release my title! Poor customer service!! You can certainly look forward to never getting a direct answer or a response when dealing with anyone at PFFCU!
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My favorite bank love it so convient
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Deposit in and out in seconds, customer service was excellent and a friendly environment.
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