Northeast Credit Union
Client Reviews on Northeast Credit Union
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Would never finance with this company again. Stone age technology and incompetent billing leads to lateness and credit consequences. Avoid like the plague. I've financed two purchases through necu and won't make that mistake a third time.
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I absolutely love them. Every person I have talked to in customer service has been friendly and super helpful. I have had several different loans through them and have never had an issue with anything. You really cant beat their rates and terms! They're wonderful and I will definitely be using them for a mortgage when the time comes.
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Literally cant pay them. Took 45 minutes to get the online password, and now they cant take my payment. No idea how they make money, the reviews are true, stay away. I am moving the loan to another bank asap.
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I'm surprised at all the bad reviews. I've been using them for years and years and have never had a bad experience. Great rates, low/no fees, good personal customer service, and they're a non-profit who benefit the community, what could be better!?
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Worst customer service. No sense of urgency. Faulty atms at every branch.
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Horrible, Horrible, Horrible - and disappointing. Did a refi with NECU a 2 years ago. One month I mis-wrote my mortgage payment out for $1 less - like 1398 instead of 1399. They cashed the check, which was on time and marked my payment 30 days late. Knocked credit score down 100 points. Been six months and they have still not fixed. Absolute disappointment for credit union. If you have banking needs to to Service Credit Union - Citizens or Federals Savings bank
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The worst customer service ever. You should be so ashamed of how you treat your customers. Hire some rocks from outside and they would treat customers better. Pathetic! Every time I have ever called for service /it's down/ or I can't be help because of /said excuse/. Couldn't access my account because apparently only people with 603 phone numbers exist where my phone number doesn't begin with 603 EVER but you deny me service to my money because you guys put the wrong number in. Can't access online because you guys didn't reset the password. Why did the password need to be reset? Because they set me up with the wrong bank account. PATHETIC. Oh my god I'm dying here with how unintelligent some of you people are. Just spoke to Daniel and Erica who were kind enough to repeat themselves like broken records that they can't help me take money out of my account even though the funds are available. I asked them if they even had my account info in front of them or simply what my name was and Erica just stumbled upon her words that she didn't know. Wow. Who are you people??? Embarrassing! I'm taking my money somewhere else.
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Says it is open till 7pm but showed up at 5pm and they were already closed
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This bank is joke wish ocean community’s stayed there own credit union I’m self employed and now all my checks I deposit they hold up to a week looking for a new bank as this one sucks
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Closed my account with them the other day; unresponsive customer service; doesn't answer inquiries via their on-line message center. I had an account where they literally stole $32 from my account for an overdraft fee when the account wasn't in the red and there was sufficient funds to cover the withdrawn amount. Not to mention their drive up ATMs CONSTANTLY have issues with being out of order, at least at certain branches.
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