Client Review on Nedbank Bedfordview

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The worst banking experience I have ever encountered. Shocking service and the staff do not give a hoot about it. I went into the branch to update my email address and phone number at the beginning of August. I waited just under an hour... they did it, but incorrectly. I only noticed once I got home.I tried to sort it out telephonically and again they did it incorrectly and were insistent that it was done.I was forced to go into the branch again today and had to wait for well over an hour before I was attended to. The customer consultant I did see, was rude and inefficient. I eventually sorted it out. A process that can take a few minutes to sort out took 3 days. Totally unacceptable....What a joke !!!