Nationwide Nevada
Client Reviews on Nationwide Nevada
Feedback:
Complete JOKE of a company. Because of complete poor customer service I will be refinancing with a different company, TODAY. I sent a check in the mail to make my payment just like I do every month because they charge you outrageous amounts to pay over the phone or online. I called in to assure my check would get there on time to avoid a penalty payment and the man on the phone assured me it would get there on time and if it didnt, he told me he would call me the day before so i could make a payment over the phone. That didnt happen, the check was cashed ONE day late and i was charged a ridiculous amount. I have NEVER been late on a payment and i pay extra every month. The woman on the phone told me she "doesnt control the mail" what you could control is one of your employees telling me i wouldnt be charged a late fee. What a joke. I will be sure to tell everyone i know never to use this company. Which has grounds because i work for an insurance company and my Father owns a car dealership. Boy, are they in for a surprise. I should have refinanced long ago.. By the way, they dont offer there own refinancing. Surprise Surprise. Stear Clear.
Feedback:
Bad bad bad. Double charged me 12,000$ for a 3,500$ car. The customer service is beyond bad. A customer service rep called me early in the morning about a payment that was a couple days due which wasn't a problem because I could just pay it over the phone. I asked to speak to the manager and the representative told me "Good because, I don't want to talk to you." The manager was rude too even though I had payed them. I explained and even apologized but he continously had a ugly attitude. He did not care. Please run FAR away from this company. Seek better options
Feedback:
So...............I TRIED to pay off this car, only to find out they completely BOTCHED THE VIN number.Couldn't sell or trade my old car in until they fixed it, AND IT TOOK 3 months!I still don't know if they fixed the title or not. Stay FAR away.
Feedback:
Worst ever. If your going to be late and you schedule a payment they call your references and deduct unauthorized charges to debit/credit cards. And give you the run around when u call and complain.
Feedback:
I see a lot of bad reviews for this place, but I have to admit, my own experience was pretty good. I was buying a used car from a gentleman who had a loan with Nationwide and we were trying to figure out the best way for him to pay off the loan so he could get the title and transfer it to me right away. We called their customer service number and talked to a nice representative who didn't have the info at her fingertips, but she called back within a half hour to give the needed information. We followed the instructions she gave us, and everything went off without a hitch. The loan was paid off, and they were able to give us the title on the spot, and we only had to wait a few minutes. I'm sure they deal with a lot of difficult customers every day, so, the only downside I'd say was that the employees at the office seemed a little guarded at first, but once they saw we weren't there to give some song and dance, they happily provided what we needed with a smile.
Feedback:
Horrible horrible horrible! Cannot wait until I pay off this SUV never doing business with them again!!
Feedback:
The WORST financing company I have dealt with. Do not accept financing with them, no matter how desperate you may be.
Feedback:
I can’t wait to be done this company. Never again will these people see my money. People please don’t get car loan with this place. I wish someone would have told me before I did
Feedback:
Regina was awesome. When you’re sending your first born off to college and you find out that he needs something else that we didn’t budget for and we’re leaving in Thursday, Nationwide via Regina came through. Regina’s a keeper. Thank you so much ☺️
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