Client Review on Nationwide Nevada

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I see a lot of bad reviews for this place, but I have to admit, my own experience was pretty good. I was buying a used car from a gentleman who had a loan with Nationwide and we were trying to figure out the best way for him to pay off the loan so he could get the title and transfer it to me right away. We called their customer service number and talked to a nice representative who didn't have the info at her fingertips, but she called back within a half hour to give the needed information. We followed the instructions she gave us, and everything went off without a hitch. The loan was paid off, and they were able to give us the title on the spot, and we only had to wait a few minutes. I'm sure they deal with a lot of difficult customers every day, so, the only downside I'd say was that the employees at the office seemed a little guarded at first, but once they saw we weren't there to give some song and dance, they happily provided what we needed with a smile.