Client Reviews on Great Lakes Credt Union

    • 3.3
  • 10 Reviews

Most helpful positive review

0 people found the following review helpful

By Diane Vance Aug 16, 2019

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Most helpful critical review

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By Pamela Rose Oct 16, 2019

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How do I get a lien release for a vehicle? Title was lost and I've been trying to reach someone for 2 days

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Once upon a time this was my go to bank. The staff were friendly and helpful and for someone getting my first credit card and such, they seemed phenominal for years.Until I started paying attention. Services and alerts I signed up for I have to sign up for repeatedly because either they didn't actually do it, or they gave a completely different phone number and now my cards just randomly get declined. No explanation why. I have been left stranded in places, when I go out to eat or even trying to get gas and no matter what I do my card won't work and I'm left standing there desperately trying to figure something out and the only answer I receive why is "I don't know". This is utterly unacceptable and is happening to the point it is screwing with my day to day life.

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The staff is extremely helpful and very professional! My husband and I love Great Lakes Credit Union in Bolingbrook!!

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This is the worst bank!! I would recommend digging a hole in the back yard and hiding it before using this bank. It will be easier to get your money if you do so. Ever since Hawthorne Credit Union was purchased by Great Lakes it has been a horrible experience. Make a deposit there is a problem, make a withdrawal there’s a problem. Try using ez deposit another problem. It is always something at this bank. I have been using this location for over ten years. The staff is great!! It’s all the other hassles and polices they have that is the problem. Do yourself a favor and dig a hole in the back yard and save the aggravation.

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So disgusted by this greedy credit union!! They keep raising requirements for their extreme checking and offering really nothing good in return..not even increase on balance

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Friendly, neighborhood feel. Know tellers by name. They are so helpful! Hearts!

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Very helpful when I had financial dilemmas very friendly people and convenient

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Great staff but why does this bank have to be closed Sundays and Wednesdays?

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Best staff ever

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Love the staff. Everybody is so nice and ready to help you.

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