Client Review on First National Bank of Northfield

Feedback:

Do not use this bank if you travel overseas. We had a kid stuck in Europe without access to account or cash. Visa/debit card didn't work on a weekend arrival and no way to contact anyone at bank or card services. When we did arrive at bank in person on Monday morning, they assured us 6 or 8 times they had fixed it. Each time they had NOT. Thwy suggested we wire the money through Western Union!!! Complete incompetence. Don't take the risk! And to buy a few 100 Euros, there is a $25 fee plus 5%. No offer to waive fee even after our terrible prior experience. They just didn't seem to care. "Thanks for your concern" is the response.