Client Review on Elavon Inc

Feedback:

I have had one of the worst experiences with this company. Full disclosures not given when account was set up. Rep was misleading. Services did not work and caused customer issues. Requested cancellation. Then charged for not filling out necessary forms I did not know needed to be filled out. Elavon did credit after three months of charges. Still did not close after the second request. And then we were charged an annual fee (that I was not advised of). Took talking with supervisor and almost another hour of my time today to get that $100 credited and the account closed. A lot of headache for nothing.