About - Elavon Inc

Overall Feedback:

We actually have been with Elevon for years and nearly never have had a reason to contact them for service issues. That being said, we've only needed to cancel a charge maybe twice so I don't have a ton of experience with the customer service aspect. I own a DJ company and we do manual card entries only - it's pretty simple and straight forward. We always get the payment quickly and the app has never been down (yet). Recently they changed apps from Virtual Merchant to Converge and it's just as easy. I did have to call to figure out how to set it up but I was on and off the phone with them within 5 minutes. It wasn't that complicated of a question and the person I talked to knew the credentials I needed to enter to get it up and running.Anyway, we love it and we have been happy for years.