Client Review on C & T Mortgage Inc

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It pained me to type this because I didn’t want to. I hate sharing bad experiences but this was one that we were not going to brush under the rug. I actually waited a few weeks to post this review so it wouldn’t be typed out of anger.We were given the green light to go under contract for a home that we had no business going under contract for. He wanted us to pay for credit repair every month instead of doing the hard work of going through and seeing which items were causing a negative affect on reports that needed to be taken care of. He didn’t do a thorough job of handling our application and we were the unfortunate victims of his carelessness. He never ran my credit to consider my debt before allowing us do a purchase agreement with us being in a community property state. I had to find that info out on my own.. this killed our DTI and the home would be too much.We sent emails and numerous calls once figured this out and he began to ignore us along with his assistant who I won’t name. It was literally WEEKS before we would hear back. We read good reviews and researched and were dumbfounded by the treatment and the situation. What was it about us that caused such carelessness? Why us? No apology or anything.. We were fine with not being able to close on that home or waiting all together. What made it so bad was there was no responsibility taken or even an apology.. leaving our realtor and us to fend for ourselves after being placed in the situation. Eventually, we accepted the loss and cancelled the purchase agreement losing $2000 on our first ever home buying experience. I hope no one ever has to go through what we did. The experience was an absolute nightmare.