Client Reviews on Commercial Bank of Dubai

    • 3.0
  • 11 Reviews

Most helpful positive review

0 people found the following review helpful

By Janet Wallis Oct 17, 2019

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Most helpful critical review

0 people found the following review helpful

By Safarulla AR Oct 17, 2019

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Feedback:

Never take this super saver credit of this bank. This is a big trap. They will offer 10 per cent cash return in bills, education, grocery, petrol etc. But you will not get it. Because there is an additional condition that you have to spend AED 3000 in other categories, then only you will get the above discounts. So what will happen.. in terms you will not get it. For example, you dont know your spending will be coming in which category. For example you may stay in a hotel for three days and you will give your card. It should go to other category. It may fall in grocery items or education item. So end of the month, there wil lbe nothing in other category and you will loose every thing, though spend over AED 7000. Interestingly, the other category was AED1500 and all of a sudden they increased the amount to AED 3000. This happend exactly two weeks after I accepted the Super Saver Card. Last month I spent almost two thousand AED in other category (like hotel, and general, but it did not come in the general but went o Education). I contacted the bank, they were unable to give a proper answer and they were blaming.. it is done by VISA system not by us"... The other main trick of the bank is that, they calculate the cash return from 1day to 30th or 31st of every month. For example, if you spend some amount the last day in General category. They will try to delay it for a day.. So you may miss the chance to avail your the discounts. IN short... you are not going to get it as the sales person or advertisements explains to you!, I have the proof

Feedback:

Ok, average service

Feedback:

Well located, had very poor initial experience, once I got to the xclusive banking service- the lady was brilliant .

Feedback:

You cashier/teller accused one of our student interns of giving a fake check despite the fact that the check is signed by head of R Holding and President of CUCA. Our univeristy is working under the patronage of the Sheikh of Ajman. Before your teller accuses someone, I would like to address the branch manager to train their employees weel.. I have worked with HSBC before for 10 years. If I am the one to handle this situation, I will call the university who issued the check for verification purposes. I would not put the student intern on the spot by accusing her as a fraud in front of many people especially this Ramadan season and other normal days.

Feedback:

CBD MAIN BRANCH SHARJAH

Feedback:

Average service.

Feedback:

Excellent service in that branch and lot of atms to withdraw

Feedback:

Bank

Feedback:

No customer service for getting one bank statement I waited for 2 hr and this is routine there no staff is taking care if asked from any staff they are telling to go to another person very bad experience I had with this branch

Feedback:

Good branch of CBD, have a lot of ATM to withdraw or deposit money.

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