Client Reviews on Casheez
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Frosty, rude receptionist made me wait and then identify myself on second visit to see some migrant doctor.
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MOST of the doctors are nice (there are a few that are quite rude and seemingly uncaring) and I personally am get to come across a super rude staff member (there have been times that I have been a little taken aback by their abruptness). The problem with this place is the amount of time you must wait compared to how rushed your appointment is (about a 2-3 hour wait for a 4 minute appointment), and every doctors in this place are EXTREMELY reluctant to give out medication. It is a waste of time to go down there and sit for so long and know that something is not right and you need better medication than simple nurofen or panadol and to be told that you should just try to self manage/medicate and comeback if it gets worse. I am very, very disappointed :(
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I've been here a few times over the course of a year and the reception staff have been rude EVERY time. The wait times are long if you want to see a specific doctor, otherwise, be prepared to have anybody. I'd really only recommend this place for minor colds and illnesses if your regular GP is too full and you need to be seen by a doctor (any doctor).
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Most of the doctors at this "Medical Centre" are an absolute joke. Very unprofessional and arrogant. I went in recently on 3 visits and 1 occasion with my 2 young kids. We'd seen some rude 50yo black nigerian male doc and another arrogant old 60 yo white aust woman doc! Niether of them examined me, nor did they treat or asked questions about my area of concern (my children also). Both took my blood pressure (though I've no idea why as it had NOTHING to do with the reason for my visit), it's likely that taking blood pressure is the only thing these idiots know how to do!It bewilders me how you can get the most pathetically unprofessional, uncaring, useless doctors under the one roof! "That should be their logo."So as many others have done, I had to take my kids to another doctor at different medical centre a couple suburbs away so I could get them and myself the treatment they/we needed.As I was seated at the other medical centre in walked a young woman with her 3 kids and her mother. I then recognised that they had just attended vic point medical centre the same time I was there! I couldn't believe it. They were obviously after a better doctor too! I gather it must be common practice that patients have to go to another medical centre after attending this practice.This place should be investigated and I wouldn't be suprised if some of these "doctors" are complete frauds! There was 1 very good doctor there but I dont remember their name and not sure they're even there anymore.Anyway I certainly won't return. If it meant the difference between life and death I still wouldn't go! Though I doubt the jokers that I'd seen would know what to do anyway!So save yourself the hassle and go somewhere else!!!
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If you are taking your infant child out very late at night to see a doctor you are obviously desperate, right? I attended at 9:50pm last night and was refused entry even after explaining I had a 7 month old with a high grade fever. I was told by the receptionist ‘a hospital was my best bet!’ She didn’t even offer some decent service and ask a doctor if they COULD see him. Thanks for nothing! Maybe stipulate on your website that no new admissions after 9:45 or something along those lines! After 5.5 hours at the hospital it wasn’t my best bet but thanks for for the assumption.
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I honestly havent had such great service before. From the x-ray lady to the dentist receptionist to the dentist and his assistant they were very friendly and did a great job. Would highly reccomend to everyone thanks guys!!!
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EXTREAMLY ANGERED in the service from this practice today. After having recently visited your surgery I have since left very disappointed now having to attend the royal Brisbane hospital due to miss diagnoses. I will not be returning to this practice as bad service and mis diagnosis is NOT ACCEPTABLE from such a popular practice and not to mention the main practice in the area!
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Unfortunately I feel the reviews are very accurate about certain doctors at this practice. Recently I took my six year old daughter who suffers with chronic tonsillitis to see a doctor at this surgery as it was after hours. I expressed my concerns about my daughter feeling unwell and advised that I had sited the usual signs and symptoms of tonsillitis from daughter. Firstly, the doctor was not very receptive from the beginning and not overly friendly towards my child, secondly he advised us that the white patches on her tonsils was in fact food that can get stuck there and suspected that she was fighting a viral infection and sent us home without any medication. it does not take a genius to spot tonsillitis, spots on tonsils, tummy cramps, headache, low moral and pain when swallowing All the signs and symptoms my daughter was complaining about. Now through the night my daughter ran a very high temp, I took her to her usual general practice this morning and seen a doctor who was very quick to make my daughter feel comfortable, it turns out that my daughter had a temp, swollen glands and nice big white patches on her tonsils and the diagnosis.... you guessed it TONSILITIS I had to pay 75 dollars plus the fee for medication which i have no problem with especially when you receive appropriate care. However my issue is this, I chose this practice because it was the only one open.. that doesn’t mean the care provided should be any less than normal. How can you misdiagnose this given the child’s history and present signs and symptoms! I literally had to see another general practitioner within 12 hours to get my daughter what she should have been given in the first place!!!! The doctor was rude and spoke to myself and my partner like we was overreacting. I have never recieved such poor health care service in my life. Thankfully we was able to get the appropriate treatment this morning. Lesson learned, trust your gut feeling and get a second opinion! Will not be returning to this practice as the reviews are very worrying and the care provided lives up to the reviews.
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The doctors have a very uncaring attitude, the process patients like some products on a manufacturing line. They don’t inspire confidence and not good at all with kids.
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Disgraceful service. 5 visits later and problem still untreated. Pathetic.
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