CASE Credit Union
Client Review on CASE Credit Union
Feedback:
Less than impressive, applied online for membership. Had a loan through them years ago. They called and asked that I stop by a branch to complete my application. When I asked what was the snag they had to look it up and needed ID verification. With the amount of fraud these days very understandable. However when I arrived I was greeted by an over zealous guard. The receptionist was very nice, then instead of meeting with someone in an office I was directed to the front counter in the loud lobby. Not a big deal I'll just show them my driver's license and passport card... 1,2 and I'm out? Not so much, many questions that shouldn't be discussed at the counter and questions I had to have repeated due to amount of noise in the lobby... Turns out they didn't need ID at all it was address verification that was needed. Had they mentioned that in the phone it would have been so much easier... I don't think I'll be opening an account with them based on their way of doing business... You shouldn't either
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