Client Reviews on Capitol City Loan

    • 4.1
  • 22 Reviews

Most helpful positive review

0 people found the following review helpful

By Vern Sep 18, 2019

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Most helpful critical review

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By haggardo Aug 16, 2019

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Feedback:

This place has so many awesome things! I pawned a couple items and got way more than I thought was possible. Everyone was super friendly I felt like I was amongst family rather than a few business men just trying to make money. I will be a returning customer for sure. You guys rock!!!

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So I'm going to be as straight forward as possible.I have not bought or sold anything in this place in the last 5 years. However what I do remember of this store is friendly staff and most seemed to be knowledgeable about coins, guns etc. The store was clean and while cluttered is was presentable.Now to all the people that flame this place for the purchase prices of used stuff and buying your stuff.Keep this in mind, the owner has to pay rent, utilities, employee wages along with almost 50% of what thoses employees earn hourly for workers comp and unemployment insurance. Along with a bunch of other burdens of doing business.Now of course their has to be a good profit in it for the owner or why the hell would the man do it in the 1st place.Its a pawn shop people lol. You buy low and sell high when possible. Everything is open to the bartering process. From what you sell to what you buy is all open to negotiations.Low ball prices are the norm at any pawn shop world wide. The question I assume the owner must ask is, how long is this iteam I bought going to be sitting on my shelf before I see a return ? Is it going to lose value like tech stuff or can it appercate in value like sports cards coins etc. Point is that its a risk for the owners of any business. They are hedging against the future.Theirs is always the internet for buying and selling stuff. I've had mixed success using the net for barter and trade. I personally find it rewarding and entertaining to barter with these guys and others including non pawn shops. Think new or used vehicles,dirt bikes,atvs etc.Do you always pay full sticker price ???If so I have some real nice ocean front property to sell you in carson city lol.

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Amazing customer service! Great and friendly staff that cares about their customers. They give the most that they can give. Longest terms and lowest rates! Very reasonable and low prices on what they sell.

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Excellent staff, lots of great things at good prices!!

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I miss this place I used to be in there everyday John and Teresa Ohl are the best. If you think they are tough on loans on jewelry they are more than fair when you buy it.. Remember the prices are way negotiable especially when you do business with them they will give you great deal the more you do business with them trust me. Items that are priced too high tell them they may agree. Show them the better price give them a chance to match it they were always wayfair with me and I bought a lot of stuff... I bought a lot of firearms from them and I had years of great fun, Bill, T, and John thanks for those great deals.. Unfortunately, the cops took all my guns and ammo because because of an ex who has mental illness as well as 2 inept justices who are female feminists that don't honor the 2nd amendment!

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Dont take your guns here!!!!! The little little bearded guy (Chris?) will rip you off with a smile on his face. Just avoid him and the shop all together.

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Huge store and great selection - this is my 2nd favorite pawn shop in Carson City!

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My whole outlook on this business has done a complete 360 degrees... I will send anyone and everyone here!!! John (the owner) definitely cares about his customers... John is very understanding and he wants to help his customers get their stuff back. I lost a few of my items a couple months back and John has kept in constant contact with me, trying to work out a way to get my items back! I have never experienced this kind of customer service but it is definitely worth it! Thank.you so much John and The Capital City Loans for helping me keep my items. I am so beyond grateful for you guys!😁😁😁

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If you think all Pawnshops are the same think again! They have everything Jewelry , Electronics , Tools , Guns, Autos. Amazing Prices!

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I have always been treated with kindness and never judged . I buy alot of items threw them monthly if not sometimes weekly and I get the best prices ever . The service is A+ and Bill is a good man.

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