Client Review on Zions Bank West Jordan/Copper Hills

Feedback:

Horribly managed branch. Not customer centric at all. Constantly forwards their phones to the main customer service center so you can never get in touch with them. They are cold, sometimes even rude to their customers, and not very helpful at all. They never follow up when they say they will regarding banking business they are supposedly working on for you. They won't go the extra mile for their customers. Ever. So don't expect anything spectacular from them. Somebody at corporate needs to retool this branch because it is not what you want to represent to bank customers.