Client Review on Zions Bank

Feedback:

I've been with Zions for about 10 years. It started great--I got wonderful response and was pleased with the products and service. But recently the service has dropped dramatically. Try calling the general help number and you will get someone who is trying first to get you off the phone (try this or go into the branch and solve it) not help solve your problem. I've sadly had that happen multiple times.It's not the proud local bank it used to be. I'm really disappointed.