Zions Bank Holladay
Client Review on Zions Bank Holladay
Feedback:
I needed a cashier's check and came here to get one because it is so close to my house. I waited in line so long that everyone behind me gave up and left (the branch manager and a banker were both available and did not come and help, by the way). When it was finally my turn, the teller did not acknowledge the wait or apologize for it. When I told her I needed a cashier's check, she said you're only able to get one if you have a membership there. And again, no apology, and no suggestions for other solutions ("_____ down the street does money orders; we can open an account for you and get you temporary checks asap; etc etc). Why only offer cashier checks to members? That is so pointless. That is not a service that should require an account. Yeah, I'm not a member- so charge me a fee for it. Make some money. Then I get what I came for and you make a profit off me. It's not smart to turn away business like that. Also while I was waiting in line, I overheard the customer in the drive through say that she needed to make a withdrawal. The teller said "I'm going to send you a withdrawal form. You filled out a deposit form." Are you kidding me? Is this 1980? I have accounts at 3 different banks and none of them even have deposit slips available. You TELL them what you need, and they enter the transaction into a COMPUTER. There is no need for a piece of paper. This place is a joke.Some of your policies are unnecessary and outdated, Zions Bank. Get with the times or you're gonna get left behind. And your customer service needs a lot of work. Thanks for wasting my time today.
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