Client Review on Zions Bank Cedar City/Downtown

Feedback:

This bank is terrible! We have had nothing but problems with them. Everything from them making money disappear from our account, to little things like checks and new cards being impossible to get or taking months. I had to order my husband a new debit card 4 times before one showed up and it took months. I was already going to switch to a different bank when my husband got a job out of state and we had to move. I called to close our account and they wont let me close it. I have to go into The Branch I Opened The Account at and close it in person. My other option, after explaining that its impossible for me to go in person 5 different times is to go pay to have a letter written and notarized. I have to included some unknown form of proof our cards have been destroyed as well. I'll have to send the letter so I get a signature on delivery because you know they will claim it never showed up and if I don't pester them daily about it they wont close the account they will just leave it open. I've used a few different banks in my life and not once did I need to do anything more then provide the appropriate information over the phone and maybe confirm by email to close the account.