Client Reviews on Widget Financial

    • 3.6
  • 19 Reviews

Most helpful positive review

0 people found the following review helpful

By Kathy Daniels Jun 16, 2019

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Most helpful critical review

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By Michaela Roof Sep 25, 2019

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Love them!!!

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don't get sick and be in the hospital and miss any payments. they are not compassionate in any way.

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Not happy with rules of the bank concerning loans when i had to declare ch. 7.

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Really great people who care about Erie and the members of the credit union. Credit unions are the best way to bank!

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If you are not banking here you should be! Friendliest and most helpful staff in Erie. They offer almost everything that your bank does only the atmosphere is better. With several locations in and around Erie and 24 hour ATM’s they have it all! I even received a response to Sloan on a Sunday!

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What absolutely terrible customer service. Waited 20 minutes in a drive through teller line when I was the only person there and the bank was empty! Honestly, I won't be going to this branch again. Next time, maybe try starting with 'How are you today' or even a 'Hello' instead of ignoring your customers until they hit the call button after waiting over five minutes after sending their information in.

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Very professional as well as courteous, helpful and friendly. Great rates. A+

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Member service is Top Notch

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My tenant owns an account and uses direct deposit, through this bank, to pay monthly rent. Each month I have to call my tenant to inform them that the deposit wasn't received. Each month, my tenant has to call this bank to remind them to make the deposit. We're not talking the usual three day delay. This is a week or two after the scheduled deposit. This month, after I called the tenant to tell her the deposit wasn't made, they called the bank to remind them of their responsibility, and the bank ended up giving me double the amount. This is just weird because now I have two separate deposits and a strange withdrawal on my statement.

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They have worked with me to fix financial issues, helped me get a loan for my vehicle even with bad credit. Been a member for 23 years, I won't ever choose another bank.

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