Client Review on Wells Fargo Business Payroll

Feedback:

July 2016) -- So, MN just refunded millions of unemployment insurance (UI) dollars to employers, to be applied against future payments. It's effective 7/1/16 - 6/30/17. Great, right? Except Wells Fargo Payroll Service will not apply my current quarterly charge (July, 2016 due date) because "they didn't know about it." Really?? When challenged, the person back tracked and said yes, maybe they did know, but not by individual company. So I requested a refund. No can do!! That's the straw; after the incorrect deduction setup for a Roth 401k, the incorrect transmission of payroll withholdings and too many other items, I'm moving payroll services. Anyone have any suggestions??