Client Review on The Watson CPA Group

Feedback:

After reading so much helpful knowledge on Watson CPAs website, I thought these guys are the ones to talk to. So I called up and scheduled a consultation, paid the $150 fee in advance, filled out the worksheet, and provided background via email. Upon the start of the phone call, I was told that since I was in Tennessee, there wasn't anything they could do. The EA on the call had not read the notes in advance and was unprepared. When asked questions about other approaches, I was told there weren't any. All of this in less than 20 minutes. When I asked for a refund, they refused saying they DID provide advice. I disagree: charging me to tell me you can't help me is not advice and has zero value to me. It may have cost the Watson CPAs their time, but they should at least refund the fee if they outright tell you they can't (or won't) help you.And by the way, the refund was only 50%. I thought about pulling the review but I think it's fair for others to know what to expect if they happen to be in Tennessee. At least the website has useful stuff.