Client Review on Watermark Home Loans

Feedback:

I worked with Doug Gintzler and Dana Chupp. I was blown away by their service. I did NOT enjoy the process of trying to find a lender at first. It was hard to get consistent, quick responses. Doug was direct, clear and VERY responsive. He was also the most direct and knowledgable of any of the lenders I worked with. My only hang up at first was that I'd never heard of Watermark. I was terrified that once I signed up or got down the process Doug and Dana would go MIA and I'd get left hanging. That was not the experience I had. Their responsiveness and effort only picked up as we got closer to the closing date. I wanted to close ASAP. They helped me close in I believe 20 days. They were ready a few days faster than I could have dreamed. If you go with Doug and his team, just be direct with what you want, be responsive to their ask (essentially do your part) and you'll be blown away. I kept looking for the "catch" - there wasn't one.

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