Client Review on Wanigas Federal Credit Union

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If I could give a negative 10 stars I would! This place is a complete joke. I sent TWO payments to them on August 1st and the other on August 2nd for a total amount of 8,500.00. Well, low and behold they can't find them. This account is my parents and I am paying a big portion of it off. Kayla (CSR), Julie (account manager), and some douche named Jay, who claimed to be the CFO got on the phone and reprimanded me for "raising my voice" to his employees. REALLY? I guess you are supposed to he calm when their joke of a Credit Union can't find your checks? I have already spoke to the BBB and on Monday I will be filing a complaint with the Attorney General. I do not even live anywhere near SagNasty, Michigan and I assure you my Bank here in St. Joseph, MI has been more than helpful to me and has provided me with the of the checks and the PO box they were mailed to. Mind you I have made payments in the past and they were sent to the same PO box in Philly!AVOID THIS CREDIT UNION AT ALL COST!! MY PARENTS HAVE BEEN MEMBERS THERE FOR 50 YEARS AND HAVE HAD NOTHING BUT PROBLEMS THERE!!!!!