Client Review on Verve

Feedback:

We decided to buy a new (used) car for under $15,000. Verve offered lower interest rates than our bank so we called them... They immediately went in to the loan info process. OK, So my husband and I have the same credit score of about 810, we have quite a bit of equity in our home, we have 3 vehicles that we owe nothing on, money in the bank, ((NOT 1)) late payment, about $50,000 in available credit and OH YEAH, (besides our house) we have ZERO debt, (recently worked very hard and over a 2 year period we paid off about $15,000-$20,000 debt). With all of that said; We are both self employed and our income is low. (We use 100% of our tax write offs). So after asking the lady on the phone if our low income would effect the outcome of loan approval, she she "It's fine". (I'm sure most of you reading this already realize what I'm about to say); Yes. After doing the entire car-loan shuffle, with tax returns and verification's we got denied for the loan, and yes. part of the reason I am writing this review is because my ego is hurt... We haven't been denied for a loan in 10 years. We KILL ourselves making sure we never have a late payment and paid off ALL of our debt, so yes. It hurts. A LOT. The worst part; They wouldn't call us back... We had to call several times over 2 days to get a response and finally we get someone on the phone and the guy tells me; You should try somewhere like a car lot "where they won't verify your income". SO, if you have excellent credit, perfect payment history, ZERO debt, and equity Verve might not be the place for you to get a car loan.