Client Review on Vantiv Inc

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A BUNCH OF CROOKS! AVOID THEM LIKE THE PLAGUE. They bought my account from MONERIS and treated me like dirt even though I've never had a single charge back or complaint from a customer. They raised their fee's without prior notice or consent. When I cancelled their service they took a $250.00 ' early termination fee ' from my bank account which is utterly ridiculous as I had been with MONERIS for over 20 years and they did nothing but take over that account without my prior knowledge or consent. The terms and conditions ( and fee's, which they raised arbitrarily ) hadn't changed. Despite my numerous phone calls and letters they've not corrected what their own customer service representatives have acknowledged is their mistake in taking the $250.00 . I've had to place a STOP PAY order, at my expense, at my bank to prevent them continuing to take monthly charges EVEN AFTER they charged $250.00 for cancelling the service! Instead of returning my money they've given me a useless ' case number ', which is 06178901 . It's been weeks with no response. All communications have been initiated by me and it's been entirely futile.DO NOT DO BUSINESS WITH THIS COMPANY!!!!!!!!!!

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