Client Review on ValleyStar Credit Union

Feedback:

This is the worst experience. First there was a merge from Piedmont Credit union to Valley and there was one problem after another. Now Valley Star have. Updated their online banking and I cannot get into my account. I need to pay my bills and cannot. I have been trying all morning to contact Valley Star.Could not reach anybody so decided to leave voice message to call me back. Could not even do that because the mailbox is full. Piedmont Credit Union was wonderful. Valley Star have been a nightmare. It is time to make a change. P.S. Now when I call, they are not taking. Calls.I followed the instructions to set up new online account but when it got to the part to text me a code, the numbers were not my phone numbers.What kind of service is this?