USALLIANCE Financial
Client Review on USALLIANCE Financial
Feedback:
I had my account with usalliance for 16 years I'm fed up of them now! First about 3 to 4 months ago I was left stranded going with my brother to go look at a car on chopsey hill rd in Bridgeport CT. I tried to get a uber to go back home with money in my account I was being declined to do so, I couldn't call the bank because they don't have 24 hours 7 days a week 365 days a year customer service so I had to call my mom and use her credit card with a another bank. I then had to wait for Monday to use my card again because I went with my brother on a Saturday to see it. When Monday came I was switched from person to person till they transfer me to card relations to unlock my card. I couldn't use my card for that whole weekend. Another incident was earlier last week till this week. I just opened my account with capitol one its really good. Usalliance is till charging me unknown fees from capitol one to my usalliance when I had the external account closed from last week. They aren't even given me the money to my other account so I have no idea what's going but I will be totally closing it out after one more deposit gets in there. Not enough bank locations nor atms and their fees vary from $1.75-3.00. Capitol one atm fees are free. And I have access points where I can go into the bank if I want too. I called customer service after they kept rejecting checks from my brother, basically it was my brother check he endorsed it right, so the lady at usalliance told me that oh you can go to a branch in Norwalk CT mind you I don't drive yet and my brother wasn't home to take me. So I am telling her this and she's like there's nothing we can do. I said I'm going to tell you open up more branches and maybe you wouldn't have all these problems and I hung up on her. I am not taking the public bus or train to go to Norwalk when I live in Bridgeport CT. Do us all a favor a CLOSE USALLIANCE THANKS!
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