Client Review on US Community Credit Union

Feedback:

My children have saving accounts here and have for about 8 years now. I have never had a problem depositing money into their account and we have always enjoyed going to the bank to make deposits. We usually use the Mt Juliet location and always had a wonderful experience. We have used the Lebanon location in the past as well with no problem. Maybe I caught them on a bad day, I don't know, but my experience was so bad that I ended up closing their accounts. As the teller was telling me that I couldn't make deposits into my children's accounts, (I think she was new and didn't have a clue what to do) she was Instant Messaging her boss (who was sitting directly behind me) on what to do. Instead of the person in charge coming over to ask what was going on they continue to IM each other from across the room. It was so Odd and unprofessional. I had the simplest of transactions...I just wanted to make a deposit and they made such a big deal about it, I still don't understand what their issue was, however, after closing the accounts, I went straight over to Wilson Bank. Made the same deposit I was trying to make at US C. It was so quick and easy and they were So friendly.