Client Review on US Community Credit Union

Feedback:

This is the worst bank I've ever done business with. I wish I never opened an account here. They have so many annoying policies and regulations that other banks don't have. External transfers can take UP TO A WEEK, even if the account is already verified. A lost cashier check took 90 DAYs to be returned then when they resent it, they forgot to tell my other bank account which account to deposit it to, so it got returned to them and we had to wait for that before it could be reissued AGAIN. NOTHING IS EASY HERE. Yes, they have a mobile app now, but good luck doing anything on it other than transferring to another US Community account. I feel like my money is in prison and I have to go through a maze to get it. I had no idea how great and easy my last bank made everything until I experienced the customer service here at US Community Credit Union.